Petplan UK

- Petplan is the UK's No.1 pet insurer! We are proud to pay 97% of claims we receive.

[Petplan UK @PetplanUK]

@MollieSmithhh98 @MollieSmithhh98 Thanks for sharing and Happy Birthday Arthur! 🎈Hollie - The Petplan Team

[Petplan UK @PetplanUK]

@TheBossnME @claireroberts01 Hollie - The Petplan Team 2/2

[Petplan UK @PetplanUK]

@TheBossnME @claireroberts01 Hi @TheBossnME We're very sorry to hear your cat has passed away, we know what a difficult time it can be and we're sorry to hear you received this email during this difficult time. Please can I ask you to email [email protected] and we can look into this error. Thanks, 1/2

[Petplan UK @PetplanUK]

@LittleBolideG Hi @LittleBolideG. I'm sorry to hear this is how you feel. If you would like to discuss this further please could I ask you to send us an email to [email protected] including your pet’s name and policy number or your address. Many thanks, Jodie - The Petplan Team.

[Petplan UK @PetplanUK]

@Prestburymktg Hi @Prestburymktg Sorry to hear that you had this experience, if your issue has not yet been resolved, please can I ask you to email us at [email protected] with you policy number or pet name and address and we will look into your issues. Thanks, Hollie - The Petplan Team

[Petplan UK @PetplanUK]

@Essexbird19 Hi @Essexbird19 Thanks for your message, are you enquiring about a Petplan policy? If so, please email [email protected] with your pet name and address and we can look into your query? Thanks, Hollie - The Petplan Team

[Petplan UK @PetplanUK]

@kingoftheshed @martin131166 need to make the choice that's right for you
Thanks, Alison - The Petplan Team 3/3

[Petplan UK @PetplanUK]

@kingoftheshed @martin131166 1/2
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Post from PetplanUK Twitter by Alison Collins on Aug 11, 2026, 09:00
Sent
year after year. Vets can do more for pets than ever before but costs for advanced diagnostic tools such as MRI scans, surgical procedures and aftercare can quickly mount up. Ultimately you 2/3

[Petplan UK @PetplanUK]

@stephen501 Hi, We’re sorry to hear that you are unhappy with the increase in your premiums. If you would like to discuss this further please email [email protected] with your pets name, policy number or address and query.
Thanks, Alison - The Petplan Team

[Petplan UK @PetplanUK]

@Mteasel67 Hello Mteasel67, thank you for reaching out. As pets age, the risk of illness or injury increases, which is one of the reasons why premiums rise. If you have further questions, please email [email protected] and we'll be happy to help :)
Thanks Alison - The Petplan Team

[Petplan UK @PetplanUK]

@Iambeth2 in future years.
If you would like to discuss this further with us, please send an email to [email protected] including your pets name and policy number or your address
Thanks, Alison - The Petplan Team 6/6

[Petplan UK @PetplanUK]

@Iambeth2 pets.
•Currently the cost of treating pets is higher, which is why premiums have increased. We have to either pay less claims or put prices up so we can continue to help pets get the care they need. If the cost of treating pets reduces then premium increases will be lower 5/6

[Petplan UK @PetplanUK]

@pastelart_steve name and first line of your address so that we can look in to your policy and give support specifically to you. Many thanks - Charlotte, The Petplan Team. 3/3

[Petplan UK @PetplanUK]

@pastelart_steve As an existing customer there are lots of offers and benefits available to you in the "My Petplan" area of our website which we hope our customers enjoy. If you would like to discuss your renewal premium with us, please email [email protected] with your policy number, dogs 2/3