@LutendoFaith15 Good afternoon, Lutendo π
We sincerely apologise for the inconvenience this has caused. Kindly send us a DM and include your order number and contact number so our team may best assist π
@Mgulukudoo Hey there, Mgulukudu π
Unfortunately, delivery delays can be due to driver shortages and delivery demands. Kindly let us know if you received your order. We do sincerely apologise for the inconvenience the delivery delay caused and would like to have our team look into this π
@Ms_Nevie Good morning, Nevience π
We sincerely apologise for the inconvenience this has caused and would like to assist with escalating the matter. Kindly send us a DM and include the image, your order number, as well as your contact number, so our team may best assist π
@MatthewsPa72326 Hi there,
Thank you for reaching out! We're sorry to hear this. Would you mind sending us a DM with order numbers an details? There are some we may be able to assist on, and we can also escalate matters to the relevant department to investigate.
@NDLVKZI Hi there
If you are missing any items from your order and do not received the automatic refund, please reach out and send us a DM with the order number and your contact info so we can rectify it for you!
@nosmoke567 Good morning, Luke π
Kindly send us a DM with your contact details. We would like to have one of our team members connect with you regarding the app issue that you are experiencing.
@lotuspearl101 Good morning, Ivy
We sincerely apologise for the inconvenience caused by the delivery delay and would like our team to look into the order for you. Kindly send us a DM and include your order number and contact number, so our team may best assist π
@ZakiyaJooma Good morning, Zakiya π
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience caused and would like to escalate the matter internally. Please could we ask that you send us a DM with your contact number, so our team can further investigate.
@JustLemar Good morning, L N π
Kindly send us a DM and include a clear picture of your scratch card, a screenshot of the error you receive when trying to redeem the code, and your contact number.
@StillPrettyThou Hi there.
We are sorry to hear this.
Kindly send us a DM with your contact details and the order number so that we may escalate it to the relevant team.
@furqaanw Good morning, Furqaan
We sincerely apologise for the inconvenience this has caused. Kindly send us a DM with a list of the missing items, your order number, and contact number, so our team may best assist π
@Zamangiba_M Good morning, π
We sincerely apologise for the inconvenience caused by the delivery delay. Kindly let us know if you have received your order.