Pivotal Tracker

Simple, effective product management for cross-functional agile teams.

[Pivotal Tracker @pivotaltracker]

Pivotal Tracker is now SOC 2- Type1 Certified! For more information, please check out our newest blog article here: https://t.co/nPKIdDeX1r

[Pivotal Tracker @pivotaltracker]

@cdolan92 Hello, Charlie! We apologize for the confusion and inconvenience. We responded on Aug 19 with clarification, so please make sure our response wasn't filtered as spam and let us know if we can be of further assistance. I will email you again today, to be safe. Thank you!

[Pivotal Tracker @pivotaltracker]

Pivotal Tracker's Jira integration now offers two-way comments!

The integration's new webhook capability updates your Tracker stories with comments added to their associated Jira issues.

For more information: https://t.co/oH7zGFrFZF

[Pivotal Tracker @pivotaltracker]

Scheduled maintenance for Pivotal Tracker starting at 03:30 am UTC on Tue, May 17 2022 lasting up to two hours. We do not expect any downtime, however there may be a degradation in performance.
https://t.co/6gJOVJB8jW

[Pivotal Tracker @pivotaltracker]

@0ldJanxSpirit @0ldJanxSpirit We're sorry to hear you're experiencing any issues with the iOS app. Can you please contact us at [email protected] so that we can troubleshoot? Thank you.

[Pivotal Tracker @pivotaltracker]

Scheduled maintenance for Pivotal Tracker starting at 9:00 pm (MST) on Fri, Dec 17, 2021 / 4:00 am Sat, Dec 18, 2021 (UTC), lasting up to an hour. We do not expect any downtime, however there may be a degradation in performance.

[Pivotal Tracker @pivotaltracker]

Thank you for your patience as we addressed the Log4j security flaw in regard to Tracker. While Tracker was not directly affected, we have still taken the opportunity to upgrade to Solr 7.7.3 which contains a fix. Please email us at [email protected] with any questions.

[Pivotal Tracker @pivotaltracker]

@mrfrosti @mrfrosti To clarify, the 'edit' and 'delete' dropdown menu is not available to anyone who didn't post the comment or is not a project owner. Also, I believe we wanted the comment link to be quickly accessible. I hope this helps, and thank you for your question.

[Pivotal Tracker @pivotaltracker]

We are aware of Apache Log4J CVE-2021-44228. While the vulnerability doesn't affect Tracker directly, we are working on a config update based on Solr community suggestions to mitigate potential issues. Please email [email protected] with any questions.

[Pivotal Tracker @pivotaltracker]

I'm happy to report that a recent release should correct a problem with state change buttons in Tracker. You will need to reload any projects you've had open since before the release. Thank you for your patience while we addressed the issue.

[Pivotal Tracker @pivotaltracker]

Tracker was temporarily unavailable, however it's restored at this time. This appears to have been related to a temporary issue with Google Cloud networking. Thank you for your patience and apologies for any inconvenience.

https://t.co/C19vZdvVfW

[Pivotal Tracker @pivotaltracker]

@ianb Apologies for any confusion and for the delay. To sign in to Tracker using your Google account, please see: https://t.co/UpjkC0JaO5

[Pivotal Tracker @pivotaltracker]

@statusgator Thank you for bringing this to our attention. We are looking into it now.

[Pivotal Tracker @pivotaltracker]

@DropStudents The project memberships endpoint can provide the roles and names of members of your projects. Note that a project can have multiple owners.

Example: https://t.co/bnftNNKFmJ)

Endpoint documentation: https://t.co/1RaDWHEB7E

[Pivotal Tracker @pivotaltracker]

@therealboone I'm sorry to see you're experiencing any performance issues with Tracker in Safari. Would you please contact us at [email protected] so that we can investigate? Thank you!

[Pivotal Tracker @pivotaltracker]

[Status] Scheduled (Jul 24, 2021, 13:30 UTC): We will be performing some maintenance for Pivotal Tracker starting at 7:30 am (MST) on Saturday, July 24, 2021/ 1:30 pm Saturday, July 24, 2021 (UTC), and potentially lasting up to an hou… https://t.co/mj4fP9bXdS

[Pivotal Tracker @pivotaltracker]

@jt2k Apologies, Jason. I'm afraid I do not see any recent emails from you. I will investigate why your email may not have reached us, and I'm sorry for the inconvenience. In the meantime, I am emailing you directly so that we can help provide the assistance you need.

[Pivotal Tracker @pivotaltracker]

@tomthebodz The cycle time report in Tracker analytics can help you see the time the story was in various states:
https://t.co/ujpyGomK5o

However, if you're interested in time tracking for invoicing purposes, I would recommend checking out third-party integrations: https://t.co/Q5tG2nryo5

[Pivotal Tracker @pivotaltracker]

@Mr_Jeje_ Apologies for any confusion. The filter accepts any argument that the Tracker UI search does, so the %20 is simply a space between 'state:started' and 'label:label_name'. I hope this helps clarify.