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@Sneha85802493 Hi Sneha, please let us know what went wrong with your experience, along with your registered contact details via DM.
Drishti
PW52339 https://t.co/OmXuWI7Wnm
@DM_Chakole Hi Dilip, following the confirmation received from your end, your concern has been resolved.
Should you need any further assistance, please feel free to reach out. We’re happy to help.
Pratyush
PW88060
Abhishek- The Delivery Order (DO) has been received, and the claim has been duly settled.
Should you require any further assistance, please feel free to reach out to us. We will be happy to help. https://t.co/BI4qSDmlMg
@policybazaar My Delivery order against my policy 211200/31/2027/PRTL/21247617 is pending despite multiple follow-ups. On 27th workshop sent email with all the documents required yet till now its pending. I am facing a lot of issues Can you look into this & get my D.O released.
@KhuranaLovekesh Lovekesh, thank you for sharing the details. I have updated your communication preferences on our system. It will take 24-48 hours to be synced across our database. Let me know if you have any further concerns.
Pratyush
PW88060
@itsmahendra1984 Hi Mahendra, as checked with the concerned team, the delivery order is pending, and we are following up with the insurer to expedite the process.
In the meantime, please feel free to reach out to us for any other assistance; we will be happy to help.
Aastha
PW58077
@dwightscrute2 Hi, we are following up with the workshop to get an updated status on your claim concern, and we will soon get back to you with an update as soon as we have any. I appreciate your patience in the meantime.
Aastha
PW58077
@nandkumarsawan3 Hi Nand, this should not have happened. I will get this checked for you. Please share your registered contact details via DM.
Drishti
PW52339
@nandkumarsawan3 Hi Nand, this should not have happened. I will get this checked for you. Please share your registered contact details via DM.
Drishti
PW52339
@jyotito75 Jyoti, please know that we are coordinating with the insurance company to get an update on your claim concern. Kindly allow me some time to get back to you with an updated status as soon as the team makes any new developments.
Pratyush
PW88060
@kartikvskartik Hi, we would like to inform you that we have arranged for our ground support agent to collect the necessary documents from the hospital. We appreciate your cooperation and patience while we expedite the processing of your health insurance claim.
Pratyush
PW88060
We would like to inform you that your concern has already been escalated to the insurance company. However, there appears to be a delay on their end. Please be assured that we are actively following up with them as a top priority to expedite the resolution of your issue.
We kindly request that you allow us 48 hours to share an update with you.
Pratyush
PW88060
@amitbhimraj Hi Amit, following the update, our team is coordinating with the surveyor to take your case forward. Allow us some time to share further updates with you.
Pratyush
PW88060
Rajeesh, our team attempted to reach you on your registered contact number, but couldn’t get through. Could you please let us know a convenient time for a callback? We’ll ensure someone connects with you accordingly.
Furthermore, we would like to inform you that your reimbursement claims 3446678 and 3368507 are currently under evaluation with the insurer.
Additionally, we kindly request you to share the required documents as mentioned in the letter provided to you over email, for the further processing of your claim- 3291339.
Aastha
PW58077
Faizan, as checked, the annual health check-up is an optional benefit under your Health Insurance policy; however, the same was not added at the time of renewal. While we value you being our customer, we are happy to extend the offer of the annual health check-up for both of your policies ending with 971 and 564. Please feel free to reach out to us whenever you wish to book the annual health check-up, and we will schedule it from our end.
Aastha
PW58077
@4112c18223c1489 Hi, we would like to inform you that we have submitted your documents to the insurance company for review and reconsideration of your health insurance claim.
We kindly request you to wait until 10th June for the next update.
Aastha
PW58077
Ashish, your Bajaj General policy has been issued, and a copy has been sent to your registered email ID. You may check your inbox.
If you have any further queries, feel free to reach out to us. https://t.co/dsHw4batky
@policybazaar@PBHelpDesk Premium collected on 2 June, policy still not issued by 7 June. Multiple follow-ups, countless calls, no tracking, no accountability, and no concrete answer from support or the assigned onboarding manager. As a customer, this is unacceptable
Zishan, following the recent telephonic conversation, we would like to inform you that the migration is not eligible at this time. The renewal link has been shared with you via email for your reference. You may proceed with renewing your existing Health Insurance policy through the provided link.
Should you need any further assistance, please feel free to reach out to us. We are here to assist.
Aastha
PW58077
@Akhi_Jaiswar Hi Akhilesh, as per the update, your Term Insurance policy has been successfully activated, and the premium amount has been updated accordingly.
Additionally, we are checking with the insurance company regarding the premium amount for the month of June 2026.
Aastha
PW58077