Premier Inn

Hello! 👋 From booking to bed, we’re here to help you rest easy. Give our support team a shout 8am-7pm, Mon-Fri. Book direct at & rest easy

[Premier Inn @premierinn]

@beck5ter Hi Jason, thanks for getting in touch with us. For security purposes, please send us a DM with your reservation number, the email address linked to your booking and the hotel name so we can take a closer look.

Once we have these details, we'll be happy to help. 💜 Loki

[Premier Inn @premierinn]

@woody_anna @neostower @PayitbyNatWest Hi Anna, thanks for getting back in touch. For your security and privacy, please reply to us via private message so we can discuss your refund enquiry and account details further.

We'll be happy to look into this for you there. Nora

[Premier Inn @premierinn]

@riggsysoprano Hi Melissa, thanks for getting in touch. Please send us a DM with your booking reference, the email address linked to the booking, and your arrival date, and we'll be happy to take a closer look at the amendment and refund request for you. 💜 Nora https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@NarzraA Hi Narzraa, thanks for your message. We're really sorry to hear about your experience. We’d really like to look into this properly, please DM us with your reservation number, arrival date, and email address so that we can look into this for you. Thank you. Menna https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@woody_anna @PayitbyNatWest Hi Anna, we're sorry to hear how this situation has left you feeling.

We can confirm we've been in contact with you privately regarding this matter and that your case remains with the relevant team.

We'll continue to provide any updates. Thanks for your patience. Etman

[Premier Inn @premierinn]

@charlenemcg Hi Charlene, thanks for getting in touch, and we're sorry for the delay in getting back to you.

Please send us a DM with your reservation number, email address, and the name of the hotel, and we'll be happy to take a closer look for you. 💜 Loki

[Premier Inn @premierinn]

@filteryourego87 Hi there, thanks for your message. We’d really like to look into this properly, please DM us with your reservation number, arrival date, and email address so that we can look into this for you. Thank you. Menna https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@Mabel_Axford Hi Katie, thanks for your message. We're really sorry to hear about your experience. We’d really like to look into this properly, please DM us with your reservation number, arrival date, and email address so that we can look into this for you. Thank you. Menna https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@MelissaFoth7 Hello Joe, thank you for reaching out to us.

We're sorry to hear about your experience. Please send us a DM using the link below with your booking reference, full name, postcode, and your arrival date, and we'll be happy to look into this for you. Kamal https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@gizmo334455 Hello Chris, thank you for reaching out to us.

Please send us a DM using the link below, and we'll be happy to guide you on how to locate the promotional code box and apply the offer to your booking. Kamal https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@Joe_C92 Hello Joe, thank you for reaching out to us.

We're sorry to hear about your experience. Please send us a DM using the link below with your booking reference, full name, postcode, and your arrival date, and we'll be happy to look into this for you. Kamal https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@Only1MaxyD @ManCityCouncil Hello there, thank you for reaching out to us.

Could you please send us a DM using the link below with the exact name of the hotel? Once we've got that, we'll be happy to pass this over to the hotel management team so they can look into it further. Kamal https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@plzpassthepie Hi there, we're sorry to hear you feel this way. We'd like to understand your concerns a little better and look into this further for you. Please send us a DM using the link below with more details, and we'll be happy to help. Ernado https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@plzpassthepie Hi there, we're sorry this affected your stay. Most Premier Inn hotel bedroom windows do not fully open due to safety, energy efficiency, and temperature control measures. If you'd like us to look into your issue further, please send us a DM and we'll be happy to help. Menna https://t.co/ddeJQPEZxh

[Premier Inn @premierinn]

@DG95Official Hi Dominic, thanks for your message. We’d really like to look into this properly, please PM us so that we can look into this for you. Thank you. Menna

[Premier Inn @premierinn]

@am100123 Hi there, thanks for reaching out! We're sorry to hear that. Please DM us with your full name, booking reference, email address and the hotel name so we can assist. Zack

[Premier Inn @premierinn]

@TwinMummyL Hi Lyndsay, thanks for reaching out! We're sorry to hear that. Please DM us with your booking reference, email address and the arrival date so we can assist. Zack

[Premier Inn @premierinn]

@WinVisibleWomen Hi there, thanks for getting in touch. We’re really sorry to hear about your experience. Please send us a DM using the link below with your booking reference, postcode, email address, and arrival date and we’ll be happy to look into this further for you. Nour https://t.co/ddeJQPEZxh