@abbydaykin Hi Abby, thank you for reaching out. Please send us a DM using the link below with your booking reference, postcode, email address, hotel name, and arrival date, and we’ll be happy to look into this further for you. Mariam
@pete_savin Hi Pete, thank you for reaching out, and we’re really sorry to hear about your experience. Please send us a DM using the link below with your booking reference, postcode, email address, hotel name, and arrival date, and we’ll be happy to look into this further for you. Alaa https://t.co/ddeJQPEZxh
@shogibear Hi Shogi, thank you for reaching out. We would be happy to assist you further, please send us a DM so we can look into this further for you. Alaa https://t.co/ddeJQPEZxh
@Rpearson081 Thank you so much for your kind words, Robert. It’s wonderful to hear that this made a positive difference to your experience. We’ll be sure to share your lovely feedback with the team! 💙 Menna
@Stitchy_626T Hi there, thanks for getting in touch. We’re really sorry to hear about your experience. Please send us a DM using the link below with your booking reference, postcode, email address, and arrival date and we’ll be happy to look into this further for you. Nour https://t.co/ddeJQPEZxh
@BarnsFerret Hi Barnsley, thank you for reaching out. We’re sorry to hear about your disappointment and would like to look into this further for you. Please DM us with your reservation number, email address, and arrival date for security purposes so we can assist you. Emma
@ADZ73LUFC Hi there, thank you for reaching out, and we’re really sorry to hear about your experience. Please send us a DM using the link below with your booking reference, postcode, email address, hotel name, and arrival date, and we’ll be happy to look into this further for you. Alaa https://t.co/ddeJQPEZxh
@Urban__Groove Hi there, we're sorry to hear this. We’d really like to look into this properly, please feel free to drop us a DM, and we’ll be happy to assist you directly. Menna https://t.co/ddeJQPEZxh
@LieneZigure Hi Liene, thank you for reaching out, and we’re really sorry to hear about your experience. Please send us a DM using the link below with your booking reference, postcode, email address, hotel name, and arrival date, and we’ll be happy to look into this further for you. Alaa https://t.co/ddeJQPEZxh
@davewhitehouse8 Hi there, thank you for your message. We’re sorry to hear about this. We’d really like to help get things sorted for you, so please send us a DM with your reservation number, arrival date, and email address so that we can look into this further. Menna https://t.co/ddeJQPEZxh
@ciadptcscs Hi Christopher, thank you for reaching out. We would be happy to assist you further, please send us a DM so we can look into this further for you. Alaa https://t.co/ddeJQPEZxh
@DuncanNicholso5 Hi Duncan, We're really sorry to hear about your experience. We’d really like to look into this properly, please DM us with your reservation number, arrival date, and email address so that we can look into this for you. Thank you. Menna https://t.co/ddeJQPEZxh
@rjph_author Hi Richard, thanks for your message, and I’m sorry to hear about this. To help us check this for you, please send us a DM with your reservation number, arrival date, and the email address linked to your booking so we can look into this further. Menna https://t.co/ddeJQPEZxh
@tpwkatelyn Hi Katelyn, thank you for reaching out. We would be happy to assist you further, please send us a DM so we can look into this further for you. Alaa https://t.co/ddeJQPEZxh
@LeightonRMitch Hi Leighton, thank you for reaching out. We would be happy to assist you further, please send us a DM so we can look into this further for you. Alaa https://t.co/ddeJQPEZxh
@Lfcaj86 Hi there, thank you for getting in touch. We’re really sorry to hear about this and would like to look into it further for you. Could you please DM us with your booking reference, full name, arrival date, and email address for security purposes so we can assist you. Emma
@TraceyJ883164 Hi Tracey, thanks for your message. We're really sorry to hear about your experience, please DM us with your reservation number, arrival date, and email address so that we can look into this for you. Thank you. Menna https://t.co/ddeJQPEZxh
@n4dave Hi David, thank you so much for your lovely feedback following your recent stay. We’re delighted to hear that you found your room quiet and that our team. Your kind words are truly appreciated, and we look forward to welcoming you back for another great stay very soon 😊 Menna
@zeezeexx3 Hi there, thank you for reaching out. We’re sorry to hear of your disappointment and would like to look into this further for you. Please DM us with your reservation number, email address, and arrival date for security purposes. Emma