Customer Care Team: Here to listen and help. Hrs: M-F, 9AM-9PM EST//Équipe Assistance à la Clientèle: Prêt à vous écouter et vous aider. Heures: L-V, 9h-21h HNE
En raison d'un volume élevé, nos délais de réponse sont plus longs que d'habitude. Nous vous remercions de votre patience et vous répondrons dès que possible. Merci.
@sandeepskg9992 Good Morning, the tracking number you have provided is not valid. You can email us at [email protected] if you have any further questions. We would be happy to assist you. - Cassy
@Acliffe We’re sorry your experience didn’t meet expectations. We’d love to learn more. Can you please send us a DM @purolatorhelp with the tracking number? Thanks. - Cassy
@raispeakshockey Our sincere apologies. The status will be updated once the package is available with the pickup address. If you prefer, we can re-deliver within 24 - 48 business hours. Once scanned as out for delivery, you can contact us here, and we can page the driver you buzzer code. -Tricia
@rodeopuck If you have a tracking number in transit with us, can you please send us a DM @purolatorhelp to see which options are possible for you? -Suzie