Royal Bank

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[Royal Bank @RBS_Help]

@cryptomaniqxc Hi there, that certainly does sound frustrating! Can you pop into our DM so we can try resolve. Would also be handy if you could also give your full name, sort code and post code on the DM 😊 - Tara https://t.co/5uVyDVpsKw

[Royal Bank @RBS_Help]

@neiltheshaker thank you😊
-Conor https://t.co/5uVyDVpsKw

[Royal Bank @RBS_Help]

@neiltheshaker Hi Neil

Could you please send us a DM using the link below and we can look to provide you with some more information on this

[Royal Bank @RBS_Help]

@In2125 Good afternoon, would you like to join me in a DM so we can discuss this further? If you could also provide me with your full name, sort code and post code in the DM that would be great, thanks😊- Marie-Lou https://t.co/5uVyDVpsKw

[Royal Bank @RBS_Help]

@4misspinkypink4 Hi Caroline

Off the top of the head it may be something to do with pending transactions but come on through to us in DM confirming your full name, sort code and post code and we'll try to look into things some more for you😊 - Dan https://t.co/5uVyDVpsKw

[Royal Bank @RBS_Help]

@alifitz72 Hey Alison, I hope you’ve had a great start to your day! 😊

Thanks so much for your patience.

Can you please DM me with a bit more information so I can look into this further?

Thanks in advance.
Sam.

[Royal Bank @RBS_Help]

@alistairjbrown Hi Alistair 👋 If you have a personal account you need support with pop over to DM with us. If this update is for a business only account pop our team over a DM via @RBSBusiness Thanks - John

[Royal Bank @RBS_Help]

@PLumsden Hi Peter.☀️ For charities, our Community Bank Account is designed for not-for-profits. You can find details and how to apply here: https://t.co/YxrfuPsso3
If you need further help, send us a DM. - Tony

[Royal Bank @RBS_Help]

@WingsEcosse You're welcome and thanks for getting back to me - I’m glad to hear you’ve made progress! If you need any further support, feel free to message back anytime.

Have a great day ahead 😊

- Nick

[Royal Bank @RBS_Help]

@harrysond14 Morning! Having a lovely start to the weekend?

I've not come across this query before however you wouldn't be able to nickname the Open banking accounts unfortunately!

You could pop some feedback over to the team though!

https://t.co/5dOH5mkO4S

~Debbie

[Royal Bank @RBS_Help]

@WingsEcosse Hey there! 👏 Thanks for reaching out! Completely appreciate how annoying that must be! Can you drop us a DM with some more info and we can see if we can help you with this? 👍 ~Ruaidhri

[Royal Bank @RBS_Help]

@JamesBurgon You can also use our branch locator to find your branch, just to let you know to set up a direct debit you can use any of our active branch addresses. 🔗 https://t.co/omze8n5Ov4 -Tony

[Royal Bank @RBS_Help]

@antjwoods 2/2 -- They should be able to help you out.
Call us on 0800 056 0567
Relay UK: 18001 0800 056 0567
Opening hours: Mon-Fri 8am-6pm, Sat 9am-4pm, Sun Closed. Excluding public holidays.

~Claire 😊

[Royal Bank @RBS_Help]

@antjwoods 1/2 -- Hey Tony 👋 Great to hear you are re-mortgaging to us, I'm sure you're excited?
The best way forward here would be for you to contact the mortgage team for a chat if you have any specific queries.

[Royal Bank @RBS_Help]

@JamesBurgon Can you give that a try and let us know if you can find that okay James? 3/3

[Royal Bank @RBS_Help]

@JamesBurgon Open any recent statement and scroll to the last page where there will be a How to Contact Us section - your branch address should be detailed on the last line! 2/3

[Royal Bank @RBS_Help]

@JamesBurgon Sorry we hadn't addressed that James - we're trying to avoid sending the directions in multiple tweets due to the word count but bear with me here and we'll get this sorted! Firstly, access the relevant account and navigate to your statements 1/3

[Royal Bank @RBS_Help]

@JamesBurgon It's more so that there would be a character limit on public messages whereas in DM we're able to bypass that. If you need a branch address for an account, we'd need some details to check this 😊 - Tara

[Royal Bank @RBS_Help]

@JamesBurgon Send us a DM with your full name, sort code, post code, what it's for and we can look to see if we can help further with whatever you need James 😊 - Dan https://t.co/5uVyDVpsKw