@biljanaxrp@GrantCardone@coinbase@biljanaxrp - we (Coinbase) recently launched support for USDT on Polygon and Arbitrum. As part of this we were able to unlock historical deposits made before we offered support for this asset for many users!
More info here: https://t.co/htF1iwUzcg
@WFashionStyles@coinbase hey @wfasionstyles - our asset recovery service provides support for a wide array of tokens on BNB Smart Chain. DM me your txn hash and I can take a look at what's going on here!
@sumatrone@stacy_muur hey @sumatrone - we now support USDT on Arbitrum and Polygon in many regions. Shoot me a dm with your transaction info and I can take a look!
@biglemonlog@CoinbasePltfrm@CoinbaseAssets@CoinbaseSupport Hey @biglemonlog - unfortunately USDT on Arbitrum isn't supported for recovery at this time, we support many other tokens for recovery currently.
However, I acknowledge that USDT is a popular token on this network and we're working on a separate initiative to enable recovery 🤝
@ann_droo Arbitrum recovery is rolling out as we speak! We expect it to be available to all retail users early next week.
@ElGreco1030 unfortunately USDT will not be available for recovery on launch for the same reason as jitoSOL highlighted above - however, we are actively working on a solution here and will update once these tokens are recoverable!
@soolpurr@CoinbasePltfrm hey @soolpurr , not all unsupported tokens are eligible for recovery - shoot me a dm with your transaction info and I can take a look at the specifics here
@FOMOBY@coinbase@solana hey @FOMOBY - this issue should be resolved now and you can reattempt recovery (if you haven't already). Shoot me a dm if you run in to any issues and I can take a look!
In order to keep the funds of our customers safe, we use isolated key management systems that unfortunately do not allow for one-off recoveries of unsupported funds. To allow otherwise would diminish the integrity of our security systems.
I sorry that I am unable to help with recovering these funds but we continue to invest in ways to recover assets that preserve the integrity of our security systems
@alchemistx1111x@CoinbasePltfrm hey @alchemistx1111x - we're continually reviewing networks for addition to our asset recovery roadmap, if avax is prioritized we'll definitely follow up on this account with more info
Asset recovery is now live for Solana.
Eligible unsupported SPL tokens mistakenly sent to your Coinbase address can now be reclaimed using our self-service recovery tool—no support ticket needed.
This addition expands asset recovery to thousands of SPL tokens, with more tokens on other networks coming soon.
Recover assets: https://t.co/0VXJo6NCoQ