If you run a DTC brand on Shopify, do support over Gmail, and haven't moved to a helpdesk - would you like to see a short demo?
Not an AI bot that sends auto-replies! Please DM 🙏
Since this post I’ve been flooded with hundreds of emails, DMs offering to help with automation
Very grateful and also overwhelmed.
I will write up of the most common problems we face as MSME's. There are so many ideas in my head, many I’m not sure can or should be automated but I’ll share them openly with everyone who has reached out.
I’m a complete tech dummy and don’t even know where to begin shortlisting or evaluating proposals. But am dead serious about moving forward. We’re happy to pay a reasonable fee for real value, and MOST IMPORTANTLY to do this in public and show Bharat how AI + MSME can practically work in the real world, with both sides truly benefiting.
I’m looking for ongoing partnerships, iteration, pivots, progress, fails with someone who can simply be our AI GUY.
I’ll get back to all of you in the next few days and we'll take it from there.
Thank you again for the incredible response.
Cheers, Prak D.
Got a message that Wordpress will be deducting ~INR 10K towards an annual subscription. Today I migrated the site to a self-hosted cloud setup instead. Vibe coding FTW!
@shiladitya Needs to do the job to Users satisfaction e.g oh wait 200 gm. No 2kgs. Wait. May be not. Etc etc. These things are TIRING on chat interface. And most shopping is like that.
<10M Indians drive ~70% of e-commerce GMV
E-commerce in India has an accessibility problem.
The next 500M already use the internet/UPI. They struggle with apps.
They’ll need AI agents that can speak voice (+language)
We’ve been building towards this:
• India’s first live agentic transaction with @NPCI_NPCI + @OpenAI (GFF, Oct ’25)
• Q-com orders via Claude with @Swiggy, @zomato, @ZeptoNow (AI Impact Summit, Feb ’26)
• Now in-app agents live with @zomato + 20 partners, demoed at FTX
We also had attendees at FTX place their own agentic orders.
Live demo ↓