On Sunday at 11.30am, come and see Willy Wonka & the Chocolate Factory @bfi + Q&A with the fantastic @realverucasalt Pure imagination required. @WarnerBrosUK
Please RT - a 19 year old #Brighton uni student reported a leak a month ago that it’s now coming through the ceiling and the light fitting in her bedroom.
#JacksonsProperties are the #PropertyManagement company responsible for maintaining the building.
It’s been 30 days…
It’s been a LONG day but wanted to thank everyone who shared the original thread below… and give you an update:-
I got a reply from @johnhiltons on FB…
1/12
@johnhiltons in #Brighton I believe you are the letting agency for this students flat? It’s been 4 weeks but you still haven’t fixed the problem. About time don’t you think? Plus a little financial compensation. Thank you .
This is just appalling, aren’t things tough enough for our young people?!! A friend’s 19 year old daughter, a Uni student @BIMM_Institute in #Brighton, reported a leak to her lettings agency @johnhiltons on 23/09/22. Water has been coming through the ceiling in her bedroom… 1/3
@HouseofHelpers I have had at least five customer service agents send one reply and nothing further.
Verity, Devon,Nomthandazo and now Amy. Anyone else want to join in?
@HouseofHelpers my faulty item was collected one month ago, and I have still not received either a replacement or a refund. I email customer services regularly and have not received a response since my last email 23.09.2022
What do I have to do to get a response?
@houseoffraser worst service ever. Buyer beware. Faulty item collected one month ago. Still no refund or replacement. Cannot speak to anyone and replies are from bots.
@HouseofHelpers one month since my item was collected, numerous customer service assistants, and numerous requests to DM which I have done. What else do you want? A kidney?