Today, Rite Aid re-entered Chapter 11 to sell our assets. During this process, customers can continue to access services and products in stores and online, including prescriptions and immunizations. For more information, visit: https://t.co/DSd3iP4vNQ
@nea_louiseee Nea, please know that we take situations like this seriously. Please contact our Customer Care department by phone at 1-800-RITEAID (1-800-748-3243) or by visiting https://t.co/1odYVU8P1P so we can discuss this directly with you.
@sheryt We apologize for your experience! Our team would like to look further into this and assist. Would you kindly DM us additional details, along with your full name, phone, and email?
@Kimberlynea01 We are truly sorry you had this experience, Kimberly. Please reach out to our Candidate Care team at 1-888-589-3697 or [email protected]. Thank you.
@CaptVickyMiller We are very sorry about this! Please know that we take situations like this seriously and we would like to discuss this further. Would you kindly DM us your full name, phone, and email? Our team would like to further assist you.
@SL7117P We apologize for your experience! Would you kindly DM us your full name, phone, and email, along with your store location? We would appreciate the opportunity to reach out.
@KrebScout We appreciate you bringing this to our attention; we take this very seriously. Please PM/DM us your full name, contact details, and the exact location of the pharmacy in question. We would like to have a member of our Leadership Team follow up with you directly about this.
@nea_louiseee Hi Nea, we are sorry you did not have a good experience and would like to learn more about this. Please DM us details of the incident, store location, and a phone number or email address so we can contact you. Thank you.
@btysonmd We would like to learn more about this, Brian. Could you please DM us your full name, contact details, and any additional details you feel comfortable sharing? We will have a member of our leadership team follow up with you directly. https://t.co/HKdzE2nAW4
@zerodmg We apologize for the delay in our response. If you are still experiencing difficulties filling your prescription, please contact your local Rite Aid pharmacy: https://t.co/qGDlOWcOSr. Thank you.
The Emergency Prescription Assistance Program (EPAP) helps uninsured people after disasters to access the medicine and medical equipment they need to stay healthy. For more information and to apply: https://t.co/eojUFobXY1
@AnthonyJ760 We are sorry to hear this. Could you please DM us your full name, contact details, and any additional details you feel comfortable sharing? We will have a member of our leadership team follow up with you directly. https://t.co/HKdzE2nAW4
During this declared emergency, pharmacists, located within the affected and surrounding counties, are able to provide emergency refills of certain prescriptions to customers impacted by the fires. Our thoughts are with everyone impacted by the devastating wildfires.
@BloodKnightCae We're very sorry to hear that you have not yet been contacted. We've escalated the issue to our internal team and requested immediate follow-up. Thank you!
@Escamilla_mx Hello Noe! Please reach out to the Rite Aid Customer Support Team for assistance with your request. They can be reached here: https://t.co/BG7yGLgIq4.
@RealLordLants Hi Lants. We want every customer to feel welcome and have a great visit with us. Could you please PM us your full name, contact details, and the locations of the stores you visited? We can have a member of our leadership team follow up with you directly.
@cgfedup13 We are sorry to hear this. Could you please DM us your full name, contact details, and any additional details you feel comfortable sharing? We will have a member of our leadership team follow up with you directly. https://t.co/HKdzE2nAW4