@tayy_lorde We would be happy to provide you with more details and answer any questions you may have for the service fee and the pricing issue. Please write in through https://t.co/1GOoyWOjfG with the details and our support team will be in touch shortly! Thank you!
@tayy_lorde We would like to apologize that you found the price discrepancies. We strongly encourage our partners to maintain in-store pricing. COVID and rising food costs have posed multiple layers of challenges in recent years that we are currently trying to navigate with our partners.
@tayy_lorde By introducing this service fee, it will enable us to share the cost between restaurants and customers to run operations, provide great customer support and continuously improve the products and services we provide.
@tokwonomics Feel free to read more at our help center: https://t.co/lyDVumJstG. If you have any further questions, please don’t hesitate to write to our support team at https://t.co/1GOoyWOjfG - happy to help!
@tokwonomics Hi Thomas, thanks for providing us with your feedback. We apologize for any confusion here. Kindly note that we sent an email newsletter prior to these updates.
@tayy_lorde Hi Taylor, we’re sorry you were charged extra and items were missing from your order! To further assist you based on your order, please write in through https://t.co/1GOoyWNLq8 or the in-app help centre with the details and our support team will be in touch shortly! Thank you!
@RR416 @WVRSTbeerhall Hi Rochelle, we appreciate you sharing your feedback about this experience. We're truly sorry that you had a poor experience when you picked up your order. We have sent you an email to follow up with you. Thank you!
@x_taylorpeck Hi Taylor, we’re sorry that the restaurant called you to cancel the order. To further assist you based on your order details, please write in through https://t.co/1GOoyWNLq8 with the details and our support team will be in touch shortly! Thank you!
@liminal67 Hi David, thanks for providing us with your feedback! We will pass this on to the right team here at Ritual. Please let us know if you have any other suggestions. You can write in through the in-app help centre with the details and our support team will be in touch shortly!
@tayy_lorde Hi @tayy_lorde, we’re sorry that you were charged extra for an order yesterday. To further assist you based on your account and order details, please write in through https://t.co/1GOoyWOjfG with the details and our support team will be in touch shortly! Thank you!
@AtiqaM Thank you for providing us with this feedback! By introducing this service fee, it will enable us to share the cost between restaurants and customers to run operations, provide great customer support and continuously improve the products and services we provide.
@uneeb_islam Thank you for providing us with this feedback! By introducing this service fee, it will enable us to share the cost between restaurants and customers to run operations, provide great customer support and continuously improve the products and services we provide.
@kittypie_w Thank you for providing us with this feedback! By introducing this service fee, it will enable us to share the cost between restaurants and customers to run operations, provide great customer support and continuously improve the products and services we provide.
@misswong@McDonaldsCanada Hi Laura, we’re sorry that you are not able to verify your work email. To further assist you based on your account details, please write in through https://t.co/1GOoyWOjfG or the in-app help centre with the details and our support team will be in touch shortly! Thank you!