Rahul Kapur

[Rahul Kapur @Rkaps111]

@Waymo why are teen accounts only available in Phoenix? Do teens not exist in other cities?

[Rahul Kapur @Rkaps111]

@SingaporeAir Unsatisfactory response. Pls escalate and have someone contact me.

[Rahul Kapur @Rkaps111]

@SingaporeAir why does your check-in crew impose different rules in DEL? The very carry-on bag I flew 3 legs with in business class is now not being allowed as carry-on baggage from Delhi. Why? No explanation.

[Rahul Kapur @Rkaps111]

@SingaporeAir Started this request via email to KF contact on Feb 28. Followed up dozens of times. Last response via email was on April 25 saying they are still working on it but have not responded to my request for escalation and prioritization.

[Rahul Kapur @Rkaps111]

@SingaporeAir can someone pls explain why it takes months to correct a name and DOB on a Krisflyer acct? Shocked at how poor this customer experience is. And the request is still pending even while several follow ups have happened.

[Rahul Kapur @Rkaps111]

@Delta @ATLairport no clear or touchless ID operating at Atlanta airport today. Why?

[Rahul Kapur @Rkaps111]

@madebygoogle no response to multiple follow ups on DM thread. Not very good customer Svc.

[Rahul Kapur @Rkaps111]

@geteero your @eerosupport team has not responded to repeated follow ups on DM. What’s going on?

[Rahul Kapur @Rkaps111]

@eerosupport who can I talk to
About eero secure vs eero plus?

[Rahul Kapur @Rkaps111]

@Ask_Spectrum sign in verification codes not coming via text. It’s been several weeks. Why can’t you fix it?

[Rahul Kapur @Rkaps111]

@LACitySAN @MayorOfLA @TraciParkforLA yet another preposterous rule in LA - have to pay for trash collection even if we aren’t living at our fire impacted house because electricity is on. Without electricity my remediators cant remediate. But I pay for svcs I cannot use.

[Rahul Kapur @Rkaps111]

@Tesla your lease money factor increased more than 2x for Model Y after Sept 30. How is that going to help sustain sales volumes?

[Rahul Kapur @Rkaps111]

@TheEconomist your espresso mini crossword link to the interactive version has been incorrect for 2 weeks straight. Do you not check before publishing?

[Rahul Kapur @Rkaps111]

@JetBlue That’s not good enough. Why do you blatantly advertise inflight tv, entertainment and WiFi and then not offer anything but an apology when neither of them work?

[Rahul Kapur @Rkaps111]

@JetBlue tvs and WiFi not working in NY to LAX flight today. Unacceptable that they don’t work and you don’t provide any compensation

[Rahul Kapur @Rkaps111]

The website only allows to choose one size for a suit. An associate from your call center tells me that means the jacket and pants size will be the same. How ridiculous is that?

[Rahul Kapur @Rkaps111]

@Macys how can you sell a suit where the jacket and pants have to be of the same size?

[Rahul Kapur @Rkaps111]

@Delta is there someone I can talk to about getting an exception for a refund in a non-refundable ticket?

[Rahul Kapur @Rkaps111]

@MonosTravel your customer Svc is so insensitive to LA fire victims who are trying to replace luggage they lost in the fires. Being asked all sorts of questions and being offered a paltry discount? Most companies are offering 30-50% off. You need to do better.

[Rahul Kapur @Rkaps111]

@Delta is there someone I can talk to about getting an exception for a refund in a non-refundable ticket?