NatWest Rooster Money

Give your kids a head start with money 💷
Helping families earn, save and spend responsibly

Need help? Contact [email protected] or start a chat in app📱

[NatWest Rooster Money @rooster_money]

@DbrownEmma Hi Emma, thanks for reaching out! Please could you send a message to [email protected] from the email address you used to sign up? We can then look into this for you. Best wishes, Steven 🐓

[NatWest Rooster Money @rooster_money]

@DbrownEmma Hi Emma, thanks for reaching out and I’m sorry to hear that! Please could you send a message to [email protected] from the email address you used to sign up? We can then look into this for you. Best wishes, Steven 🐓

[NatWest Rooster Money @rooster_money]

@DbrownEmma Hi Emma, Sorry to hear that. If you reach out to [email protected] we will investigate your specific case and should be able to get you back in.

[NatWest Rooster Money @rooster_money]

@ZeNeX_74 Logging out then back in should fix the issue but if it does not please do reach out

[NatWest Rooster Money @rooster_money]

We’re aware of an issue with some families logging into the Rooster Money App. We’re really sorry for the inconvenience this may cause. Find more info at https://t.co/aCd0YRjGax

[NatWest Rooster Money @rooster_money]

@ZeNeX_74 Hi There, could you email [email protected] and they will look into it for you? Thank you and sorry for the inconvenience

[NatWest Rooster Money @rooster_money]

@TayYard13 Thanks for reaching out and I’m sorry to hear that you're still having problems signing into the app! Please could you send a message to [email protected] from the email address you used to sign up? We can then look into this for you. Best wishes, Steven

[NatWest Rooster Money @rooster_money]

@DbrownEmma Hi Emma, thanks for reaching out and I’m sorry to hear you're still having issues logging into the app! Please could you send a message to [email protected] from the email address you used to sign up? We can then look into this for you. Best wishes, Steven

[NatWest Rooster Money @rooster_money]

@gurl_emiii Hi there, logging out and back in should fix this permanently but if you continue to have issues please do reach out https://t.co/ivlsRZcFV6

[NatWest Rooster Money @rooster_money]

@AdrianNHarris Hi there, Sorry to hear that. This article should help you fix this issue by logging out and back in https://t.co/ivlsRZc85y

[NatWest Rooster Money @rooster_money]

@TayYard13 @GoTlg72 @Swabes21 @NatWest_Help Hi there , this article may give further pointers
On how to resolve but if not please do reach out to us https://t.co/ivlsRZc85y

[NatWest Rooster Money @rooster_money]

@DbrownEmma Sorry for the inconvenience with this but this should fix it for you all

[NatWest Rooster Money @rooster_money]

@DbrownEmma Hi Emma, This article shows how to fix this https://t.co/ivlsRZc85y

[NatWest Rooster Money @rooster_money]

Hi there, logging out and back in should fix it permanently

[NatWest Rooster Money @rooster_money]

@DbrownEmma It might be easier then to log out and then click the Forgotten Password link to reset your password. But please reach out if problems

[NatWest Rooster Money @rooster_money]

@CordialYolande Hi there , reach out to [email protected] and we will take a look.

[NatWest Rooster Money @rooster_money]

Some customers have told us they’re having problems logging into the App. We’re working hard to fix it. In the meantime, please delete your App and redownload it. This will let you log in to your account as normal. If you still have issues please contact [email protected]

[NatWest Rooster Money @rooster_money]

@GoTlg72 @Swabes21 @NatWest_Help Please do reach out if still having problems but deleting and reinstalling the app should sort this

[NatWest Rooster Money @rooster_money]

@MadWolf9370 Hi there, if you reach out to us at the email above we’ll look into that for you

[NatWest Rooster Money @rooster_money]

Thank you for sharing and glad it worked