Left @virginmedia bundle in summer. Still being charged for line rental and calls package. We don't even have a phone. Unresolved complaint yet again. Have to sit on hold for ages again :(
@virginmedia So called back and now I can't call you, you will call me. 30 mins on hold wasted. Hopefully they ring for longer next time. Getting silly now. Can't even get transferred to the person that wants to talk to me.
@virginmedia Stated when free. I asked what number they would call back on. Gave out wrong number so got them to confirm the number I was on to make sure they would call back.
@virginmedia Hi KT I called up to cancel my whole virgin media package as moved to city fibre. Internet and TV successfully removed and parts collected. Phone line should have stopped at same time as per my wishes.