SiteGround

Managed #WordPress hosting with top-rated 24/7 support 💻
Local accounts: 🇪🇸 @SiteGround_ES, 🇮🇹 @SiteGround_IT, 🇩🇪 @SiteGround_DE and 🇫🇷 @SiteGround_FR

[SiteGround @SiteGround]

DNS changes can take a bit of time to fully propagate globally, so you might see it update in some areas faster than others.

If you'd like us to double-check your DNS zone to ensure everything is set up correctly, feel free to reach out to our team anytime: https://t.co/PoiDgAUR0T — we're happy to take a look!

[SiteGround @SiteGround]

Most WordPress owners think adding plugins means adding capability, but really they're adding entry points, and every login you create is one more thing that can go wrong. We put the actual cost in writing, have a read: https://t.co/EEwC6GUDPD

[SiteGround @SiteGround]

SiteGround Email Marketing now allows you to create email campaigns by simply using AI. Pick a starter, answer a few quick questions about your business, and your campaign shows up ready to edit, with the subject line, pre-header, and body already in place. See for yourself: https://t.co/zkrtF7Qe2F

[SiteGround @SiteGround]

Watch a photography portfolio come together in real time, built from a boat with nothing but an idea and Coderick AI. No code, no limits, for any idea and any use case. Stay tuned for the next parts of the series and try it for yourself: https://t.co/jmejMIwWpN

[SiteGround @SiteGround]

We understand that time is our most valuable resource nowadays and truly appreciate yours.

Some technical issues, however, are more time consuming as they require troubleshooting, replicating the problem, going over and analysing logs etc. Our experts will be back in touch with you shortly, please stay tuned for an update on your ticket.

[SiteGround @SiteGround]

We checked your account and saw this connects to the case already open with our team.

Our technical team dug deeper and found that the reported 404s were actually triggered by automated crawler requests ( ChatGPT’s bot) hitting article URLs that don’t exist on your site, not necessarily a corruption of your category/archive structure.

To stop the caching-related symptom from resurfacing, we’ve also set up an automatic hourly cache purge on your site, so you won’t need to request manual purges going forward.

The full technical breakdown is in ticket ID 5106323. Please take a look, and if you’re still seeing issues after that, reply there directly.

Reaching us through our official support channels is how our agents can securely access your account and continue the investigation with full context, which isn’t something we’re able to do over social media.

[SiteGround @SiteGround]

AI can design your site, prototype it, even write all the code, and somehow it's still not online. That’s because every tool hands you a piece and stops right before the part that actually goes live. Coderick AI eliminates that barrier. Try it now AI can design your site, prototype it, even write all the code, and somehow it's still not online. That’s because every tool hands you a piece and stops right before the part that actually goes live. Coderick AI eliminates that barrier. Try it now AI can design your site, prototype it, even write all the code, and somehow it's still not online. That’s because every tool hands you a piece and stops right before the part that actually goes live. Coderick AI eliminates that barrier. Try it now AI can design your site, prototype it, even write all the code, and somehow it's still not online. That’s because every tool hands you a piece and stops right before the part that actually goes live. Coderick AI eliminates that barrier. Try it now AI can design your site, prototype it, even write all the code, and somehow it's still not online. That’s because every tool hands you a piece and stops right before the part that actually goes live. Coderick AI eliminates that barrier. Try it now AI can design your site, prototype it, even write all the code, and somehow it's still not online. That’s because every tool hands you a piece and stops right before the part that actually goes live. Coderick AI eliminates that barrier. Try it now ↓

[SiteGround @SiteGround]

SiteGround Ecommerce now has a built-in AI Store Agent to support you with manual work. Ask it your average order value, top categories, or have it create a new brand for you. Turn on Power Mode and it'll even handle products and coupons. Try it now: https://t.co/CGTOfBE1o2

[SiteGround @SiteGround]

Refreshing your website for summer doesn’t need to take days, we did it in 10 minutes with SiteGround Website Builder. A warmer color palette, a banner for your summer offer, maybe a seasonal page, updated hours, and you're done. Try it now: https://t.co/HKx0KIgodm

[SiteGround @SiteGround]

We’ve checked your account and the chat from earlier today. It looks like the session was disconnected before our team could investigate the issue and help resolve it.

Please start a new live chat with our team. It is essential to keep the chat window open, as this maintains the connection our agents need to work on your account and apply the necessary fix.

[SiteGround @SiteGround]

We’d be glad to check your website and see how the issue can be resolved.

As our access via Social Media is limited, please get in touch with our support team through the Help Center in your Client Area. They are online and ready to assist.

[SiteGround @SiteGround]

We asked 7,000+ WordPress owners what they wish AI could do for their site, and it wasn't writing blog posts, it was running the site itself, updates, bulk price edits, the daily grind. So we built an AI Agent that actually does it. Find the full report: https://t.co/aD1C4XBxwn

[SiteGround @SiteGround]

We hear your frustration and want to address your points openly. Our Cloud hosting is designed to be highly reliable, fast, and scalable, but overall site performance and resource usage are often influenced by non-hosting factors—such as third-party plugins, custom code, or high traffic spikes.

To clarify, Expert Care is entirely optional. It was created as a convenient choice for clients who want our in-house developers to handle complex, application-level troubleshooting directly—saving them the hassle of finding third-party freelancers. It is never a requirement, and our standard hosting support remains fully included and active for you.

Our primary goal is to support your success and build strong, lasting relationships with our clients. Our team remains available 24/7 through your Help Center whenever you need guidance, performance feedback, or help troubleshooting server-level concerns.

[SiteGround @SiteGround]

Hello there,
Thank you for contacting us and reporting this email!
It looks like the email has been spoofed, so we recommend reaching out to our Support team so we can escalate it and take action.
We noticed your DM, and we will provide you with the steps to get in touch there so our team can review the case in detail.

[SiteGround @SiteGround]

We’d be glad to clarify - when you have a hosting plan, the website’s DNS zone is part of that plan. It’s removed once the plan is terminated, regardless of where the domain is registered.

That said, domains that aren’t tied to an existing hosting plan can have their own independent DNS zone. If your domain is still registered with us, you can set up and manage its DNS zone on its own, without needing a hosting plan.

We’d be glad to take a closer look at your current setup and advise further. Feel welcome to contact our agents through the Help Center of the account: https://t.co/PoiDgAUR0T

[SiteGround @SiteGround]

Summer tip for website owners: your main essential as a small business owner isn’t SPF, it’s reliable hosting.

You take the break. SiteGround keeps your site secure & fast so your business doesn't.

Here’s what you get with SiteGround. 👇

👉 https://t.co/hPriYWKX9I

[SiteGround @SiteGround]

Most people think email is just for selling, but some emails work not because they ask for anything, but because of the value they provide.

Our experts shared the top email types to REALLY engage your subscribers and how to do it in this blog: https://t.co/eYVZZ2vMds