Sea of Thieves Info & Support

Official #SeaOfThieves server info and issue updates on Twitter. For direct help please visit For news follow @SeaOfThieves.

[Sea of Thieves Info & Support @SoT_Support]

We are aware that Pop-Up Plunder is not working as intended. We're unable to fix this during the Community Weekend period, so to ensure a better experience for all we have turned this feature off for this event and will ensure it returns with a vengeance in the next! Sorry for any inconvenience.

[Sea of Thieves Info & Support @SoT_Support]

The Sea of Thieves servers are back online and this issue has now been resolved. All pirates should now receive their Bilge Rats Weekender Challenge checklists as expected.

[Sea of Thieves Info & Support @SoT_Support]

We are aware of an issue where the Bilge Rats Weekender challenge list is blank and appears to auto-complete when a pirate logs in. The team are actively investigating this.

The image below shows how this parchment should look, showing this Event's challenges:

[Sea of Thieves Info & Support @SoT_Support]

Our team has now identified the issue causing players to receive blank Bilge Rats Weekender Challenge checklists. To resolve this, all servers will be briefly taken offline in approximately 30 minutes, so head to an Outpost and hand in your loot! Thank you for your patience.

[Sea of Thieves Info & Support @SoT_Support]

We are aware of an issue where the Bilge Rats Weekender challenge list is blank and appears to auto-complete when a pirate logs in. The team are actively investigating this.

The image below shows how this parchment should look, showing this Event's challenges:

[Sea of Thieves Info & Support @SoT_Support]

If you have a blank parchment you can still complete the challenges, but please note that you will not receive the rewards until you find yourself with a full parchment (which we have reports of happening after a crew scuttles to new seas, or leaves a game and sets sail again).

[Sea of Thieves Info & Support @SoT_Support]

We are aware of an issue where the Bilge Rats Weekender challenge list is blank and appears to auto-complete when a pirate logs in. The team are actively investigating this.

The image below shows how this parchment should look, showing this Event's challenges:

[Sea of Thieves Info & Support @SoT_Support]

Following player reports, our team have identified and deployed a fix meaning that players starting sessions on Open Crew Galleons should now set sail without issue, and no longer be at risk of becoming stuck on the Crew Roster screen. Happy sailing!

[Sea of Thieves Info & Support @SoT_Support]

Following investigation, the team found an issue causing crews to become stuck indefinitely in matchmaking tunnels, leading to excessive wait times when diving to Last Ship Standing. We've made improvements behind the scenes in the live game, but are watching the data in case more needs to be done.

[Sea of Thieves Info & Support @SoT_Support]

@myweeweetinybro Hi there. Have you tried reaching out to our Support team directly about this one? You can raise a support request here to see if they're able to assist: https://t.co/0rIRHLMXV2

[Sea of Thieves Info & Support @SoT_Support]

Hi there. Support tickets are the best way to contact our Support team as they have the ability to review your information and account info. If you tried raising a ticket earlier and experienced an issue where the submit button wasn't functioning, that should now be fixed. Cheers.

[Sea of Thieves Info & Support @SoT_Support]

@Jumper92PL @SeaOfThieves We've forwarded your post to the team. We can't commit to anything, but appreciate you letting us know.

[Sea of Thieves Info & Support @SoT_Support]

@ArteInFlames @SeaOfThieves We've forwarded your post to our team to make them aware. Unfortunately we can't commit to anything right now, but appreciate you making us aware of your situation.

[Sea of Thieves Info & Support @SoT_Support]

Update: As these players could use Doubloons they shouldn't have had to purchase high-value items, any Black or Smugglers' Market goods they've bought since the reset will be removed from their inventories in the next few days; they will need to be re-purchased with Doubloons earned fairly post-reset.

[Sea of Thieves Info & Support @SoT_Support]

Players who did not see their Doubloons converted to gold following last week's update should see this process take place in the next few days. This will exclude Doubloons earned from Season 19 Renown or during the Bilge Rats Weekender, up to the wallet cap of 4,000 Doubloons.

[Sea of Thieves Info & Support @SoT_Support]

@CDarkseason @SeaOfThieves If this still isn't working for you, any more details you can provide would be helpful. As the survey is working for a lot of people, we're curious why it isn't loading for you as this might be impacting others.

[Sea of Thieves Info & Support @SoT_Support]

The team have now applied the Amethyst Mercenary Eyepatch to all pirates who claimed the cosmetic via our most recent round of Twitch Drops, but were yet to receive it. The Mercenary Eyepatch that was awarded by mistake will remain in your chests.

[Sea of Thieves Info & Support @SoT_Support]

@EliEelEye To be clear, these players are not receiving 4,000 Doubloons automatically, they are merely keeping Doubloons they have earned from Season 19 Renown or Bilge Rats Weekender activities they completed up to the maximum of 4,000.

[Sea of Thieves Info & Support @SoT_Support]

Players who did not see their Doubloons converted to gold following last week's update should see this process take place in the next few days. This will exclude Doubloons earned from Season 19 Renown or during the Bilge Rats Weekender, up to the wallet cap of 4,000 Doubloons.

[Sea of Thieves Info & Support @SoT_Support]

The team are aware of an issue where the Bilge Rats Weekender challenge list appears to be empty - this is purely a visual bug and tasks can still be completed: see the image below for the list (it's the same for all players). This issue will not be fixed during this Event, but will be addressed ahead of future Weekenders.

[Sea of Thieves Info & Support @SoT_Support]

@pell_colin @SeaOfThieves Hi there. Mind raising a support ticket about this one so it gets routed to the appropriate team for investigation? Cheers. https://t.co/0rIRHLMXV2

[Sea of Thieves Info & Support @SoT_Support]

Finally, instances of loot disappearing from player ships and crews being migrated from servers during battle should no longer occur, following a server hotfix released late last week. Please let our Support team know if you’re still encountering these issues. 3/3

[Sea of Thieves Info & Support @SoT_Support]

Update 🧵The team are aware of an issue currently causing Rowboats found within Ashen Garrisons to disappear. We advise players to avoid using these specific Rowboats while we investigate and implement a fix. Rowboats found outside Ashen Garrisons are unaffected. 1/3

[Sea of Thieves Info & Support @SoT_Support]

Our team are also aware of reported issues regarding pirates turning invisible when returning from the Ferry of the Damned - this is also being investigated, and we will provide an update as soon as we have more information to share. 2/3