STA Travel Cares

The official home for 24/7 STA Travel customer care for the UK, USA, Australia and New Zealand.

[STA Travel Cares @STATravelCares]

We are currently experiencing extremely high call volumes. There may be longer wait times. We really appreciate your patience during this time. So we can assist the most urgent requests, please only call the emergency support line if you are travelling within the next 72 hours.

[STA Travel Cares @STATravelCares]

@mcalakak Hi Dylan, please can you DM us your booking number? Thank you.

[STA Travel Cares @STATravelCares]

@samadam42212343 @STATravel_UK Hi Sam, thank you for getting in touch. We can see that your case was previously escalated and that Ben contacted you and left a voicemail. If you still have a query on your booking please can you send us a DM? Thank you.

[STA Travel Cares @STATravelCares]

@Rickysclark1984 Hey Ricky, thanks for your DM. We just passed your details on to our travel experts, who will be in touch as soon as possible. Thanks.

[STA Travel Cares @STATravelCares]

@AL_jadi_99 Hi Abdullah, please can you DM us your booking details so that we can look into this? Thank you.

[STA Travel Cares @STATravelCares]

@House446 Hey there, please can you DM us your booking number so that we can look into this? Thank you.

[STA Travel Cares @STATravelCares]

@chnfkb Hi there, please can you DM us your booking number so that we can have a look into this? Thank you.

[STA Travel Cares @STATravelCares]

@ryanmedcraff Hi Ryan, we will slowly start to reopen our stores very soon. In the meantime, our Travel Experts are working from home and are available to help! Please send us a DM with how we can help. Thank you.

[STA Travel Cares @STATravelCares]

@mattunlucy84 That's great, thanks for letting us know!

[STA Travel Cares @STATravelCares]

@AdamTyndall @WhichTravel Hi Adam, please can you DM us your booking number and we can look into this? Thank you.

[STA Travel Cares @STATravelCares]

@AliK78068456 Hi there, thank you for sending a DM. Once we have a bit more information we can escalate your case. Thank you.

[STA Travel Cares @STATravelCares]

@Ms16Marie @chnfkb Hi Marie, please send us a DM with your booking number and we can help further. Thanks!

[STA Travel Cares @STATravelCares]

@satnam99 Hi there, if you could please DM us your booking number we can have a look into this. Thank you.

[STA Travel Cares @STATravelCares]

@youalreadyyes Hey there, thanks for your message. Could you please send us a DM with your booking reference number, so we can look into this for you?

[STA Travel Cares @STATravelCares]

@alsaeid277 Hey there, we're sorry about the technical issue. Could you please send us a DM and let us know which country you booked in? Thanks so much.

[STA Travel Cares @STATravelCares]

@chnfkb Hey there, please can you DM us your booking number so that we can look into this? Thanks!

[STA Travel Cares @STATravelCares]

@johnkduggan Hi John, can you DM us your booking number so that we may get a member from our support team to contact you? Thank you

[STA Travel Cares @STATravelCares]

@MeganWallace_ @thismorning @etihad @MartinSLewis Hi Megan, please can you send us a DM with your booking number so that we can look into this? Thanks.

[STA Travel Cares @STATravelCares]

@lucyjohnson38 Hi Lucy, please send us a DM with your booking number and we can look into this. Thanks!

[STA Travel Cares @STATravelCares]

@GeorgieSmith_ @STATravel_UK Hi Georgie, apologies for the delay in getting back to you. We have just sent you a DM with more information.