Samsung Mobile SA

Official X of Samsung Galaxy
#GalaxyAI
Watch live here: @samsungmobile

[Samsung Mobile SA @SamsungMobileSA]

@PitsiAfrica Hi Pitsi, thank you for reaching out. Please visit our online store to shop for our amazing phone deals. Herewith the link https://t.co/n3pzUWkvcL. ^Khululiwe

[Samsung Mobile SA @SamsungMobileSA]

@Norman1543467 Thank you for writing to us, We are sorry to hear . Do you need any help maybe regarding that? ^Nora

[Samsung Mobile SA @SamsungMobileSA]

@Espenkoko Could you please reply with your repair reference or job card number? ^Nora

[Samsung Mobile SA @SamsungMobileSA]

@Espenkoko Hi Espen. We are sorry to hear that. Could you please share your full name, contact details, job number, and a brief description of your query to [email protected], for us to provide you with the best support. Thanks! ^Khululiwe

[Samsung Mobile SA @SamsungMobileSA]

@Goldenmasangu Thank you for reaching out, how can we assist? ^Nora

[Samsung Mobile SA @SamsungMobileSA]

@chidozieossai Thank you for reaching out . Does it get hot during normal usage, ? ^Nora

[Samsung Mobile SA @SamsungMobileSA]

@Bushgto9 Thanks for writing to us. Please use Find My Mobile https://t.co/3QGXi8zOuX it will help you find your phone. To use this service, you must be signed in to your Samsung account on your device.^Nora

[Samsung Mobile SA @SamsungMobileSA]

Thank you for reaching out. Kindly note that we wouldn't be able to speculate about this since the issue is not due to user accident or physical damage. The best thing to do we'll be to get the device physically checked, to determine the nature of the problem, and based on the technical findings, you'll be informed accordingly. ^Nora

[Samsung Mobile SA @SamsungMobileSA]

@waibiivano Not a problem.^Nora

[Samsung Mobile SA @SamsungMobileSA]

@waibiivano Thank you for reaching out. No, it is not possible to change these features through software updates or settings.^Nora

[Samsung Mobile SA @SamsungMobileSA]

So, the changes you are asking about—moving the fingerprint sensor into the screen, expanding the RAM to https://t.co/Lc9jxpu6iO, and increasing the internal storage to 128GB—depend entirely on the physical hardware built into the phone . Software alone cannot upgrade physical components.^Nora

[Samsung Mobile SA @SamsungMobileSA]

@Elnavanniekerk Please visit any of our stores for help regarding that. ^Nora

[Samsung Mobile SA @SamsungMobileSA]

@purshotam1985 We apologize! We wish we can help you here. This channel mainly supports units and cases from South Africa. Please contact the https://t.co/rvszqf9uqZ team back to get the help you need on this.^Nora

[Samsung Mobile SA @SamsungMobileSA]

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[Samsung Mobile SA @SamsungMobileSA]

@Elnavanniekerk Is your button physically damaged? ^Nora

[Samsung Mobile SA @SamsungMobileSA]

@Elnavanniekerk @Elnavanniekerk Use the Volume Down and Volume Up buttons to move the highlight up and down. Use the Power Button to select Reboot system now .^Nora

[Samsung Mobile SA @SamsungMobileSA]

Please plug a USB-C cable into your phone and computer. Then turn the phone completely off. Press and hold the Power Button + Volume Up button at the same time. Keep holding both buttons firmly. Once the Samsung Galaxy logo appears on screen, keep holding for another couple of seconds until the Recovery Mode menu pops up, then let go.^Nora

[Samsung Mobile SA @SamsungMobileSA]

@Elnavanniekerk Hi Elna. Thank you for checking. The available options on the Android Recovery menu may vary depending on the device model and software version. Could you please share your device model and a photo of the recovery menu via direct message, so we can guide you further? ^Khululiwe

[Samsung Mobile SA @SamsungMobileSA]

Hi @MugwinyiNgoni, thank you for reaching out. Prices may vary by store. If you are in South Africa, please visit our online store for pricing: https://t.co/nuxoKeVxUq

Customers outside South Africa can check with their local authorised retailers or network service provider stores for pricing and availability. ^Khululiwe

[Samsung Mobile SA @SamsungMobileSA]

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[Samsung Mobile SA @SamsungMobileSA]

@AviciibyAvicii1 Hi there. We are sorry to hear that. Could you please share your full name, contact details, email address and a brief description of your query via direct message, for us to provide you with the best support. Thanks! ^Khululiwe