Santander UK

Information, news and updates about Santander UK. For service queries please contact @santanderukhelp

[Santander UK @santanderuk]

Banking is changing, and so must we.

We're pleased to announce that we've acquired @TSB from Banco Sabadell, subject to regulatory and shareholder approvals.

This move will provide us with the scale needed to accelerate our transformation and become the best bank for all our customers. This is just the beginning. It Starts Here.

[Santander UK @santanderuk]

Hello Peter, thanks for getting in touch and sorry to hear about the trouble. If you could connect with our Live chat team or over the phone an adviser will be able to check regarding the overdrafts. The statement can be viewed under the mailbox tab. Please try refreshing the app, switching between Wi-Fi and mobile data and try again. If not while you connect with the team they can get this checked as well.

[Santander UK @santanderuk]

@ConnorMichoid I'm very sorry to hear this, Connor. What email address did you use? ^ FD https://t.co/7dAqLg5IWv

[Santander UK @santanderuk]

@ConnorMichoid I'm very sorry to hear this, Connor. Please send us a DM with further information on this. We'd like to help. ^ FD

[Santander UK @santanderuk]

@Ilikefilmme I'm very sorry to hear this. Please send us an email to [email protected]. We'll be sure to help further with this. ^ FD

[Santander UK @santanderuk]

@badger_uk You can send us DM to @santanderukhelp please.

[Santander UK @santanderuk]

@badger_uk If you don't mind, can you please DM us the reason for contacting the live chat today, we can guide you further.

[Santander UK @santanderuk]

@Chris_Daniels21 Hi Chris, I'm sorry to hear this. Did the email arrive so you could do this? If not please drop us a DM to @santanderukhelp ^WB

[Santander UK @santanderuk]

@Anumcaras We would be happy to check if a formal complaint has been logged for you. If not, we can easily file one on your behalf. Please email us at [email protected], and a member of our team will be in touch. ^JM

[Santander UK @santanderuk]

We are sorry to hear about the issue with your account. If you are unhappy with our final decision regarding your complaint, you can take your case to the Financial Ombudsman Service. You can find all the details on how to proceed here under the Financial Ombudsman Service section: https://t.co/3kmSiUs8c3

[Santander UK @santanderuk]

@MilleD Apologies for any confusion Claire. If you could send us a DM about what your query is regarding we'll try to get you some alternative channels of support.

[Santander UK @santanderuk]

@michael05413035 That's amazing to hear, Michael! Thanks for the feedback. I'll send this on to the branch manager now 😊. ^TC

[Santander UK @santanderuk]

We are very sorry to hear that your mother’s experience at our branch didn't meet your expectations. We take this feedback seriously and would like to investigate further. Please email [email protected] with a few details about the visit, and a member of our team will be in touch as soon as we can. If you can include the bank card number, that would be helpful. ^JM

[Santander UK @santanderuk]

@FifaThing I do appreciate you getting back in touch. I completely understand your frustration, we'd like to help you as best we can. If you email us, we'll have a look in to this. ^PH

[Santander UK @santanderuk]

@Drewxyz Hi Drew, I'm so sorry for the hassle. I'll certainly feed this back to the team. ^WB

[Santander UK @santanderuk]

@F123SHY I’m sorry you’re having trouble opening an account! Since we don’t have secure access to your account details here, please give us a call at 0330 9 123 123. Our team will be happy to look into this. ^JM

[Santander UK @santanderuk]

@FifaThing We are a team of advisers Sorare. If one adviser isn't available at the time of your reply it will be passed to another to help. Please rest assured we take time to read through all the conversation before replying. ^WB

[Santander UK @santanderuk]

@MilleD If you can drop us an email to @santanderukhelp we can discuss this further. ^WB