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@GrahamStout4 Hi Graham, I'll help you with this, please DM me your full address, postcode and telephone number on the account so I can access the job notes and find out what this means for you. Thank you- Faatimah🙂
@friedegg1690 Hi there - if you do escalate a matter to a manager then they will be in contact within 3 working days. This allows them time to investigate the matter further before reaching out to you 🙂 I understand the wait may be frustrating but we do appreciate your patience.
@james_2904 I'm sorry to read this, let us take a look at your bills for you, feel free to drop us a DM with your full address and email in a DM we're online between 8am-8pm Monday- Friday and 9-5 on Saturday ^James
@LindsayMail1 Hi Lindsay, you may need to follow our page first before sending the DM, please try following our page and see if this allows you to DM. Thanks Hasina
@LindsayMail1 Hi Lindsay, you have sent this as a public comment, please can you delete the comment and send us a DM with the details and we can look into this for you. Thanks Hasina
@injuredcyclist_@ScottishCup Sorry to hear this Tracy, we wish you a speedy recovery. Pls like the post to be in with a chance of winning one. 🤞🏆💙 ^Sarah