Inspiring millions of guests to care more about the animals in our world through education and entertainment that celebrates the human & animal connection.
@LunaNicole09 Hello there! Penguin Trek and Expedition Odyssey: Fire & Ice are not currently included in the Florida Platinum Pass Member Single-Ride Quick Queue benefit.
@KoasterKyle Now that's the perfect way to cool off on a 95ยฐ day! ๐ฆ๐ Nothing beats the splash from Infinity Falls. So glad you finally got to check it off the list and make the memories! ๐
@jeanbien50 We're so glad you and your grandkids had a wonderful weekend with us! ๐ Looks like the weather cooperated perfectly. We can't wait to welcome you back for more family fun!
@paypixlBobby Hello Bobby! We're sorry to hear about your lost keys, and appreciate your patience. Although we are not responsible for lost items, our teams do their best to retrieve and return items. This can take time, especially if the item is in a restricted or inaccessbile area.
@stillvibing13 Thatโs wonderful! ๐ Weโre thrilled she had such a great experience with the animals. Thanks for letting us be part of her day!๐
@steffuhkneee Hello Stephanie!
We're sorry to hear that you had a disappointing experience today.
Could you please send us a private message with additional details about what occurred? We'd like the opportunity to review the situation further.
@talaleisu2 Hello Cara! ๐
Weโre sorry to hear youโre having trouble creating your reservation. Could you please send us a private message with a screenshot of the error youโre seeing? This will help us look into the issue further and assist you more quickly.
@SurvivorDress Hello Donna! ๐
Weโre sorry to hear that you havenโt received a response yet. Could you please send us a private message with more details, so we can better assist you? Weโll be happy to look into this for you as quickly as possible.