@ARJfeaku Hey, we are sorry for the inconvenience caused. We have cancelled your subscription and also initiated the refund to your registered UPI account. The amount should reflect in your account in 5-7 working days. Thank you!
@UPI_NPCI@ARJfeaku Hey @ARJfeaku, we are sorry for the inconvenience caused. We have cancelled your subscription and also initiated the refund amount in your registered UPI account. The amount should reflect in your account in 5-7 working days.
Thank you!
@krish_manu2009 Hey Krishna, we apologize for the inconvenience caused. Please share your registered mobile number with us on DM so that we can get the issue resolved at the earliest. Also, we would request you to please remove the transaction images to avoid any privacy concerns. Thank you!
@nishu22061994 Hey Nishant, we will miss you, if you do so.
But yes, you can cancel your subscription anytime during the free trial period. Happy to help if you face any issues.
@ssjaiswal9227 Hey, we are sorry for the inconvenience caused. Could you please DM us your registered number so that we can look into it and provide a fair resolution.
Thank you!
@IWillSpeakToo@MoIB_Official@PMOIndia Hey, we are sorry for the inconvenience caused. Though we would want to inform that uninstalling the app does not stops the autopay deduction. Would request you to cancel the autopay mandate from your active UPI app or contact our customer support to stop the subscription.
@BaapPapa11213@Razorpay Hey Ayush, can you please DM us your contact number so that we can connect with you for a quick feedback and resolution support. Thank you!
@Fardeenkha58817@consumercourt@jagograhakjago Hey Fardeen, we are sorry for the inconvenience caused. Can you please DM us your registered phone number so that we can look into it and resolve your issue at the earliest.
@BaapPapa11213@Razorpay Hey Ayush, we understand your frustration. We have already cancelled your subscription and initiated the refund. This deduction was made before we resolved the technical glitch. Rest assured no further deductions will be made.
@BaapPapa11213@Razorpay Hey Ayush, upon investigation in your case, we found out that your subscription mandate was not cancelled due to a technical glitch. The issue has been resolved now and your mandate has been successfully cancelled. Sorry for the inconvenience caused.
@BaapPapa11213@Razorpay Hi, we are extremely sorry for the inconvenience you faced. We did not wanted this to happen. Nevertheless, we have forwarded your concern to the respective team and will ensure it is resolved at the earliest. Feel free to DM us if you have any additional concerns.
@vssgranite@IOBIndia@jagograhakjago Dear Sir, we understand your concern but as informed, the refund has already been processed by us. We request you to please DM us by saying "Hi" so that we can share the refund reference number with you in private as sharing it publicly can be a privacy risk.
@surajjajodia12 Hey Suraj, we are sorry to hear you go. Based on your request, we have cancelled your subscription and initiated the refund. It show in your source account within 5-7 working days. We wish to see you back soon. Thank you.
@MariammalG05051@jagograhakjago Hey, we apologize for the inconvenience caused. Could you please DM us your registered number so that we can look into this.
@vssgranite@IOBIndia@jagograhakjago Dear sir, we have already initiated the refund and its under process by your bank. Would request you to please DM us so that we can share your refund reference number privately.