SEPTA_SOCIAL

The official SEPTA Customer Service account. We are open M-F (7am-7pm)/Weekends (8am-5pm).

[SEPTA_SOCIAL @SEPTA_SOCIAL]

@CarterStuartY 9337 is running about 26 mins late. Sorry for the wait ^KW

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@Princess41686 You're welcome! ^KW

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@MaggieDynamo An update in case you haven't already caught the bus that your CHE train (#7443) will run, but with residual delays. It hasn't yet left Chestnut Hill East Station. ^AS

[SEPTA_SOCIAL @SEPTA_SOCIAL]

Good morning! I'm Ken of SEPTA’s Social Media team ready to assist you. We'll be here until 7pm today. Feel free to tweet us! ^KW

[SEPTA @SEPTA]

Chestnut Hill East,Fox Chase,Norristown: Amtrak wire issues are clear. Service has resumed operations at all locations. First train departing Norristown Transit Center will be train #6223 and first out of Chestnut Hill East Station will be train #7443. Residual delays may be 1/2

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@MaggieDynamo You got it. Thanks for looking on the bright side! ^AS

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@MaggieDynamo Good afternoon, my hunch is that train will need to be canceled, unfortunately. ^AS

[SEPTA @SEPTA]

Chestnut Hill East,Fox Chase,Norristown: Service is suspended until approximately 2:00 p.m. due to downed Amtrak wires.  Find alternate routes here or use the Trip Planner on https://t.co/uYnDwpYqCN or in the SEPTA App.  https://t.co/ZRdaJH9BXK

[SEPTA_SOCIAL @SEPTA_SOCIAL]

@CaptWren_knee @SEPTA Apologies for the inconvenience. ^AS

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@TravisFuguet You can take it to Fern Rock and then transfer to the B line to get to center city https://t.co/JFztIUYrUq ^KW

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@kacj83 @SEPTA @SEPTAPHILLY @SEPTA is just an alert feed that doesn't respond. Sorry to hear this. You can reach out to us for customer service. 10:22am train will be extended to Wilmington ^KW

[SEPTA_SOCIAL @SEPTA_SOCIAL]

@EST1992__ There was an earlier diversion due to mechanical issues at 30th, but trolleys are back in the tunnel now. Sorry for the wait ^KW

[ISEPTAPHILLY @SEPTAPHILLY]

The Federal Transit Administration (FTA) awarded #SEPTA $80 million in federal All Stations Accessibility Program (ASAP) funding to make three stations in the Center City Trolley Tunnel fully accessible. ASAP provides discretionary funding for projects that retrofit or upgrade rail stations to ensure that all public areas are accessible to people with disabilities including those who use a mobility device.

ASAP funding will allow SEPTA to construct accessibility improvements at 22nd St, 33rd St, and 36th St T Stations which are located in the Center City Trolley Tunnel. These stations were originally built in 1955 and are only accessible via stairs which prevents individuals with disabilities requiring the use of a mobility device, families with strollers, or anyone who is physically unable to use stairs from traveling to and from these destinations.

The projects will bring the stations into full compliance with the Americans with Disabilities Act (ADA). Each station will be retrofitted with elevators connecting street level to the underground boarding areas. Raised platforms and other enhancements will also be constructed to accommodate the new fleet of low-floor streetcars that SEPTA is procuring as part of Trolley Modernization.

This is SEPTA’s second ASAP grant. The Authority was previously awarded $56 million to support ADA station improvement projects at five Metro stations. SEPTA became the first transit agency in the nation to advance to construction on an ASAP-funded project at Erie Station on the B. SEPTA broke ground last month on a $44 million ASAP-funded accessibility project at 11th St Station on the L.

Ensuring that every customer can access transit service that is safe, clean and reliable is a core part of SEPTA’s mission. Station accessibility projects like those this grant will fund are critically important to that effort. We thank our Congressional delegation for establishing this vital program and working to support our application. And we are grateful for the FTA’s confidence in our program in awarding this grant.

#ISEPTAPHILLY

[SEPTA_SOCIAL @SEPTA_SOCIAL]

@kimnhahn Thanks. It looks like 2 buses in a row didn't run due to a staffing shortage, and the next two buses are running late. You should see the scheduled 8:12 bus next, which is running about a half-hour late due to heavy traffic and crowded conditions. Sorry for the inconvenience ^AS

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@Elle_gvf That's odd. It sounds like they were able to find a substitute operator at the last minute. Everything we see shows it as being canceled. ^AS

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@petrinarodrigu1 That one was canceled today due to operator emergency at home and there was no replacement available to fill the run. Sorry for the inconvenience. ^KW

[SEPTA_SOCIAL @SEPTA_SOCIAL]

@cheviot Sorry to hear this. Canceled today due to operator emergency at home and there was no replacement available to fill the run. ^KW

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@seb_gald24 Currently expected for track 4. When trains arrive you can check with conductors ^KW