Shailesh Samant

[Shailesh Samant @shaileshtech]

@airindiain

Received below email a month back and while checking this today agian I have beeen informed the email was false . Is that a joke? Disgussting customer serivce. This is pending for last 6 months. Is that realistic wait? E-TICKET NUMBER: 0982133238880

[Shailesh Samant @shaileshtech]

@talentcricket @Goody7618 048506 pending since 29th May. May I know the status please?

[Shailesh Samant @shaileshtech]

@talentcricket How do I reach out to you for delvivery status? No one picks up the phone or respond back to voice message. Thanks !

[Shailesh Samant @shaileshtech]

Some part due to restrictions of text size ...... Having studied your request, and based on the documents you provided to support your case, we are pleased to confirm that the ticket is refunded and your bank account .....

[Shailesh Samant @shaileshtech]

@airindiain

Received below email a month back and while checking this today agian I have beeen informed the email was false . Is that a joke? Disgussting customer serivce. This is pending for last 6 months. Is that realistic wait? E-TICKET NUMBER: 0982133238880

[Shailesh Samant @shaileshtech]

@ocelots11

[Shailesh Samant @shaileshtech]

I’m raising FREE donations for Orpington Ocelots CC by using @easyuk and you could too. Over 4,300 retailers will give us a free donation when you shop online. Plus, once you’ve raised £5 in donations, @easyuk will give us an extra £5 donation.
https://t.co/YIX36dOIwD

[Shailesh Samant @shaileshtech]

@airindiain Please update the quick links with the latest information. https://t.co/ECWUSS19TT 🙏

[Shailesh Samant @shaileshtech]

@airindiain I have been charged 125 GBP per ticket (4 members family - 500 GBP) rescheduling charges. why ? I rescheduled our journey from April to October after spending hours reaching out to CS. Emailed customer service but no response.

[Air India @airindia]

@KarmjeetSokhal Dear Sir/Madam, kindly elaborate your specific issue for us to assist you.

[Shailesh Samant @shaileshtech]

Help Orpington Ocelots CC every time you shop online! Raise free donations with @easyuk! https://t.co/bF0apriN1w

[Shailesh Samant @shaileshtech]

@airindiain Visa free travel facility granted to OCI holders is kept in abeyance till April 15th from tomorrow, Air India should waive off the cancellation charges who are flying during this period. Redirecting to customer service isn't a solution. Please action on it.

[Shailesh Samant @shaileshtech]

@airindiain As per your advice contacted customer service on rescheduling and they denied to reschedule beyond the ticket validity. Either ticket validity should be extended to allow reschedule or cancellation should be allowed. Wake up @MoCA_GoI

[Shailesh Samant @shaileshtech]

@airindiain instead of redirecting everyone to contact customer service why don’t Air India publish post about their cancellation and rescheduling live updates on website and or social media. That will a lot to bring down the load of customer service and customers frustration.

[Shailesh Samant @shaileshtech]

@NandakumarSakt1 @airindiain +1

[Shailesh Samant @shaileshtech]

@airindiain I did but with no positive response hence raised here. What are the options? Customer service has no knowledge about how to handle situation so appreciate some view here.

[Shailesh Samant @shaileshtech]

@airindiain I booked my ticket in July 2019 for Easter holidays and now due to restriction on visa till 15th April Neither I can visit in April and due to 1year ticket validity nor I can postpone my visit post July. What should I do?

[Shailesh Samant @shaileshtech]

@airindiain While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?

[Shailesh Samant @shaileshtech]

@AAI_Official While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?

[Shailesh Samant @shaileshtech]

@MoCA_GoI While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?

[Shailesh Samant @shaileshtech]

@tourismgoi While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?