@atumafterdark We no longer offer email as a support channel, but one of our representatives have tried to send you a message, however, it appears that our DMs won't go through. If preferred, you can also contact us through the Help & Contact page on our website: https://t.co/KxwB0Sk829.
@jan_monae Hello there! We're to check what happened and provide you further assistance. Please don't hesitate to send us a DM. For anything urgent, you can also give us a call or chat with us on our website: https://t.co/KqIUxhvYV0. https://t.co/PaUpIyAnwr
@mekakinny Each VIP Credit can be redeemed for products and bundles up to $80, but please note that VIP Credits cannot be combined with the sale. This is the reason why you see an option to either apply a VIP Credit or apply the ongoing promotion. Let us know if you need further assistance!
@sosorealtalk This is definitely not the kind of impression we want you to have. We'd like to look into this. Please DM us with your email address for further assistance.
@BiaLady__ We advise you to personalize your settings by activating your Direct Message option, so we can send you a message. Our Client Services department can also assist via Live Chat or by phone if preferred: https://t.co/dN2Ab5dnUK. https://t.co/PaUpIyAnwr
@bobbisymonee This is definitely not the kind of experience we want you to have. We'd like to look into this. Please DM us with your order number for further assistance. For immediate assistance, please give us a call at 1-888-508-1888 or live chat with us on our website.
@MistyHPettway08 Thank you for letting us know your thoughts and will definitely be sharing this with the team. Please don't hesitate to let us know if you have other inquiries or DM us for further assistance. https://t.co/PaUpIyAnwr
@CorenaElmer Hi, Corena! We're here to check what happened and provide you with further assistance. Please send us a DM with your Email Address or Member ID, so we can better assist you. https://t.co/PaUpIyAnwr
@shadyqueen84 Hi! This is not the kind of experience we'd like you to have. We'd like to see what we can do to help. Please send us a DM with your email address or Customer ID. https://t.co/PaUpIyAnwr
@KylieMuse_ We hear you! Popular styles sell pretty quickly. It's not a guarantee, but we do our best to restock bestsellers. Rest assured your feedback has been shared with the team. β€
@manutrinj The promotion is an exclusive deal for new VIP Members. You can choose to purchase as a guest with retail pricing or as a VIP with the exclusive deal. You can also reach out via phone or chat for the quickest help: https://t.co/XOJABl5bH1. https://t.co/PaUpIyAnwr
@manutrinj More info: https://t.co/RK0J5yaNkd. If you have any questions or need assistance with your account, feel free to send us a DM with your Member ID or email address so we can better assist you. https://t.co/PaUpIyAnwr
@manutrinj Hi Manu! We strive to be transparent with how the VIP Membership works. Our VIPs are in control with the option to βskip the monthβ to avoid getting charged $49.95 for our exclusive membership benefits including a VIP Credit (can be redeemed for products and bundles up to $80).