@ScottDH2310 We're sorry to hear you've had this experience. We understand your frustration and appreciate you sharing your feedback. If you'd like us to review your concerns further, please send us a private message with your information and we'd be happy to take a closer look. https://t.co/KoIFAxK1aE
Sleep Number has entered into an agreement to combine with @SleepCountryCan, creating a leading North American mattress and bedding company. We are operating as normal and remain focused on helping you achieve your best sleep. Read more here: https://t.co/XWCaURfhEs
@TheRobKennedy We appreciate you letting us know. Send us a DM with your order information when you have a moment, and we'll be happy to take a closer look. https://t.co/KoIFAxK1aE
@Veteranand79782 We apologize that this hasn't been the experience you hoped for. We’ll be sure to share your feedback with our leadership team for review. If you need additional assistance, please send us a direct message with your order information, and we’ll be happy to take a closer look. https://t.co/KoIFAxK1aE
@firstnameMark I appreciate you sharing with us what is going on, and see you have been working with us in a private message. We will continue working with you there, as we are looking to find a solution to your air loss issue.
We’re sorry to hear you’ve experienced some trouble with your bed. Your particular model is part of our partnership with Costco. For assistance, we recommend reaching out to Costco directly, as they manage the warranty and have access to the components needed for replacements.
If there’s anything we can do to assist you throughout this process, please don’t hesitate to let us know.
https://t.co/qNGlioFxue
@FaZeNiTrO69 Sorry for the trouble you've had, and I can only imagine your frustration. When you have a moment, please send us a Private Message so we can look into your concerns together.
We don't blame you for being frustrated. After a month, you'd expect to be enjoying your new bed, not troubleshooting problems and waiting on repairs.
For us to dig into this more and see if there are any options for a sooner installation, just send us a DM with your order information please.
We apologize for the frustration. Our beds come with a limited warranty based on a prorated structure that adjusts based on the length of ownership. More information can be found at the link below.
If you’d like, just send us a DM and we’d be happy to talk it through with you in more detail.
https://t.co/vKkK4eMQ4n
We apologize that this hasn't been the experience you hoped for. We'll be sure to share your concerns with our leadership teams for review and coaching opportunities. If you need further assistance, please reply to our direct message, or reach us through our contact options at https://t.co/7DYGv9ISLq
@FaZeNiTrO69 The link we just provided above has steps that will help with determining the cause of the air loss. If you've done them already and still need assistance, just send us a DM please. https://t.co/KoIFAxK1aE
@schell_che27393 Hi Chelsea. We'd like to learn more about your experience and help get things back on track for you. Please send us a DM with your order details for further assistance. https://t.co/KoIFAxK1aE
@JPiechalak That's awesome! The day is always better when you can bend and stretch without feeling like you are a rubber band about to pop. We are very happy you are getting the rest you need from your bed.
@firehaas0405 Thanks for reaching out, Jim. For assistance, please give our SleepIQ® experts a call at 1-877-252-7813 for help with troubleshooting.
^Cory
@jarignoli Nothing like getting 8 full hours of sleep. It makes the morning brighter, the coffee better, everything is better after you have slept on it...a Sleep Number, that is lol
@Spaceroo123 Congrats! I'm The grands are always so much fun. I'm glad she is doing well. Thank you for sharing this with us, so we can celebrate right along with you.