Sleep Number

Proven quality sleep is life-changing sleep

[Sleep Number @sleepnumber]

Wow, we can understand why you're upset. If you've been waiting since May and haven't received the product or the follow-up you were expecting, that's incredibly frustrating. Thank you for letting us know and for us to dig into this further, please send us a DM with your order information.

[Sleep Number @sleepnumber]

Sleep Number has entered into an agreement to combine with @SleepCountryCan, creating a leading North American mattress and bedding company. We are operating as normal and remain focused on helping you achieve your best sleep. Read more here: https://t.co/XWCaURfhEs

[Sleep Number @sleepnumber]

@madelynb0 If you don't mind, I'd like to hear more about what happened. Would you send us a private message, so we can talk more about it please? https://t.co/KoIFAxK1aE

[Sleep Number @sleepnumber]

@NoSunscreenGirl Hello, we're sorry to hear you've had trouble with your bed. We'd like to learn more about your concerns to see how we can help. For further assistance please give us a call at: 1-800-472-7185 8 AM- 4:30 PM Monday-Friday, 10 AM 2PM. CST Saturday.

[Sleep Number @sleepnumber]

@JessiVenom Even though our products do not contain fiberglass or any harmful materials, we'd like to dig into this more given your concerns. Please send us a DM with pictures of what you're seeing and we can address it from there. https://t.co/KoIFAxK1aE

[Sleep Number @sleepnumber]

I'm not sure how long you'd had the bed before this started happening, but one possibility is sitting on the side of the bed. I used to sit on the edge of mine to watch TV or put on my shoes, and I learned that the sides aren't really designed to support weight that way long term. The newer models have improved edge support, but older ones can be more sensitive.
Of course, that may not be what's causing your issue. I'd be interested in hearing more about what's going on and when you first started noticing it. Feel free to send me a private message if you'd like to chat about it further

[Sleep Number @sleepnumber]

@LisaRoyalty1 Thanks for reaching out Lisa. Please send us a Private Message so we can look into this with you. https://t.co/KoIFAxK1aE

[Sleep Number @sleepnumber]

@Eyeman19Richard No information was sent to that account. We will work with you here.

[Sleep Number @sleepnumber]

@eyeman19 We're really sorry this left you feeling stuck. If you’re open to it, we’d like to take another look and see what options may be available. Just send us a DM with your order information. https://t.co/KoIFAxK1aE

[Sleep Number @sleepnumber]

@rdmcpa Hi Richard, we'd be happy to look into your concern with you. For further assistance, please click the link below to chat with us.

https://t.co/WHwnX5RaBW

[Sleep Number @sleepnumber]

@BPaden2735 That’s terrific. We're really glad Chelsi genuinely cared about getting this right for you. Hopefully the replacements arrive quickly and everything feels like new again soon.

[Sleep Number @sleepnumber]

@BPaden2735 While we can confirm that is the number to our case managers, we will provide you with another one to make sure you get the support needed. Please check your DM.

[Sleep Number @sleepnumber]

@BPaden2735 I would like the chance to take a closer look into this with you. Could you please send a DM and we can get started? https://t.co/KoIFAxK1aE

[Sleep Number @sleepnumber]

@Jaydgaitin Thank you for reaching out in a direct message so I could look into everything and see what could be done for you.

[Sleep Number @sleepnumber]

@407phinfan Hi, Stan, how incredibly disappointing this is for you. If you would like, I can look into a few things to see if there is something that can be done to help you out. If interested, please private message me, and I'd be glad to check it out. https://t.co/KoIFAxK1aE

[Sleep Number @sleepnumber]

I understand how this could be concerning, however Sleep Number has entered into an agreement to combine with Sleep Country Canada to create a leading North American mattress and bedding company. To facilitate the combination, Sleep Number is undertaking a voluntary court-supervised Chapter 11 sale process. Through this process, Sleep Number fully expects to continue its day-to-day operations, including serving customers with its newest product, servicing warranties and delivering mattresses in homes. If you have any questions, please visit our dedicated page: https://t.co/DXoS0UGy5a which reflects the most up-to-date information.