@FortniteStatus So discussing this response with my son and he does think it could have been that. As he was in game during the gifting he says it might make sense !! Anyway its sorted and hes back on. Thanks but you really need to acknowledge the reports and offer a reply at point of contact.
@FortniteStatus Uhhh!! Not the issue that was reported. Had nothing to do with opening a gift box !! We couldn't even get into the game on devices but other accounts could do so on the exact same devices.
Did you even look at the multitude of screenshots you ask for π
@FortniteStatus@FortniteGame Whatever has been done tonight..... has my lads account working again π hopefully the new update tomorrow doesn't break it again π¬
@matt444graham@FortniteStatus@BenfromBoston Yeah insane, its my lads account that has the issue and he's really upset. I can switch to my account or his brothers and play no problems.
@FortniteStatus@BenfromBoston Its profile account related, ive provided all relevant details but you still wont acknowledge my messages, tickets or emails !!!!! Ridiculous support model.
@FortniteGame I haven't been able to access the game on any of my consoles since the update, you have messed up my profile as other family members can access their accounts on the same consoles. GETTING FRUSTRATED NOW AS YOUR SUPPORT IS NON EXISTENT π€¬π€¬π€¬π€¬π€¬
@FortniteGame I haven't been able to access the game on any of my consoles since the update, you have messed up my profile as other family members can access their accounts on the same consoles. GETTING FRUSTRATED NOW AS YOUR SUPPORT IS NON EXISTENT π€¬π€¬π€¬π€¬π€¬
https://t.co/97NCpNaVt5
@FortniteGame@FortniteStatus
Your support sucks !! 3 Days without an account now ffs and no way of contacting you as you either ignore or your system fails to allow a ticket submission.