Smile.io

Loyalty and rewards for commerce — turning first-time shoppers into forever customers :)

[Smile.io @smilerewards]

Introducing Smile Plus—enterprise loyalty, made easy. ✨

Smile Plus is our new plan for high-volume brands looking for a loyalty program to scale with them.

Read some thoughts from our CEO @Mikerossiii and dive into the #SmilePlus features below 🧵 https://t.co/oPQuIlqsAL

[Smile.io @smilerewards]

Check out the deep dive from the incredible @kaleighf on the Smile blog ✏️:

https://t.co/EiXh3jGrN4

[Smile.io @smilerewards]

While some brands fight for clicks, @Fjallraven_Swe builds loyalty on 100km+ hikes.

Their “Classics” turn customers into a community, testing gear in the wild with brand experts — no sales pitch in sight.

The result? Trust, repeat buyers, and belonging.

Offline 🤝 online

[Smile.io @smilerewards]

it's a great week to be featured in the @Shopify app store ✨ (no fooling)

[Smile.io @smilerewards]

That's a wrap! Another @shoptalk in the books 🎉
Thx to all the partners that made the main event (and sidequests) a success — and the brands that stopped to chat about commerce, retention, & the power of loyalty without limits ✨

#shoptalk #shoptalk2025 #retail #commerce

[Smile.io @smilerewards]

Yes — our booth features REAL products from REAL brands instead of just your typical throwaway event swag.

Yes — we might have samples to give you if you ask nicely 😄

(no, you can't have the @KSWISS shoes 👟.
@mikerossiii will need those for the trip home)

[Smile.io @smilerewards]

Yes — our booth features REAL products from REAL brands instead of just your typical throwaway event swag.

Yes — we might have samples to give you if you ask nicely 😄

(no, you can't have the @KSWISS shoes 👟.
@mikerossiii will need those for the trip home)

[Smile.io @smilerewards]

T-minus thirty minutes ⏰ 😄
If you're at Shoptalk, make sure you come by booth 1660 when the exhibit hall opens! We're ready for you 👋

#shoptalk #shoptalk2025 #shopify

[Smile.io @smilerewards]

Here's what you missed if you didn't come to the puppies + yoga event last night.

Yeah. You missed out, big time.🐶🧘 🌅

#EEEMIAMI #EEE2025

[tim peckover @timothypeckover]

If you're at EEE Miami today, and you haven't signed up for the Puppies + Yoga event tonight, I have to ask.... are you ok?

It's PUPPIES AND YOGA. 🐶 🧘

It's literally good for you
SIGN UP WHILE YOU STILL CAN https://t.co/QZZNthiICU

[Smile.io @smilerewards]

Get your copy of the report here: https://t.co/Ih3putFfWJ

[Smile.io @smilerewards]

REPORT: Customer loyalty is (still) the foundation of commerce success.

📊 35% of an online store's revenue comes from just 5% of customers.
📈 Loyalty-generated value grew YoY across all major industries in 2024.
💡New stores AND high-growth brands saw a surge in loyalty value

[Smile.io @smilerewards]

PLUS you can integrate directly with Smile so your shoppers can see their points balance, next best reward, and their progress towards it — all from right within the Customer Hub. 🎉

Learn more & sign up for the beta here: https://t.co/5rPGPusTwz

[Smile.io @smilerewards]

If you've ever thought, "I wish my store had a signed-in customer account experience where shoppers can see orders, track returns, get support, and see loyalty data"

@klaviyo just launched the incredible new Customer Experience Hub, and it does all of that (and more) ✨

[Smile.io @smilerewards]

loyal customers >

[Shopify @Shopify]

loyal customers >

[Smile.io @smilerewards]

CALLING ALL ECOMMERCE FREELANCE WRITERS ✏️

[tim peckover @timothypeckover]

friends, romans, coywriters ✏️
I seek article pitches for the @smilerewards blog.

We search for ecommerce content that reaches beyond SEO and into the realms of:

❇️ opinions
❇️ trends
❇️ developing stories
❇️ other editorial content

SEND YOUR PITCHES. LINK IS BELOW.

[Smile.io @smilerewards]

If you don't have a ticket yet, head on over and snag your ticket before they're gone 😱

https://t.co/e8inRQldI5

[Smile.io @smilerewards]

It's true... Smile is a platinum sponsor of @eeemiami at the end of Feb 🎉 🎉🎉

We hope you'll come join us in the Magic City for the incredible:

💬 Panels and keynotes
🌐 Networking opps
🛠️ Chance to hear about awesome tools and strategies

[Smile.io @smilerewards]

Our very own @mikerossiii is going to be speaking! 📣

and you *know* he's going to bring some valuable loyalty and retention insights gleaned from Smile's database of over 1.6 Billion rewards transactions 📈

[Smile.io @smilerewards]

Grab your copy of the case study here:

https://t.co/ZecsD08DPh

[Smile.io @smilerewards]

CPG brand @Riversolskin saw a 76% LTV Lift from its loyalty program, Riversol Rewards. 📈

How did they do it? and what other KPI's got lifted by loyalty?

Check the link in the thread and download the case study to learn more ❓💡

[Smile.io @smilerewards]

This was a record-breaking Black Friday for brands, for Shopify, and for Smile.

We were excited so many stores made the most of their reward programs — to the tune of over 48,000 *points per second* at the pinnacle of BFCM. ⏰ 📈 🎉

We call that "loyalty at scale" 🛠️