Solvvy from Zoom

We’ve evolved! Solvvy ➡️ @Zoom Virtual Agent. Follow @Zoom for updates.

This page is no longer managed, get support at

[Solvvy from Zoom @solvvyinc]

🎉 Meet Zoom Virtual Agent, the next evolution of Solvvy. Be sure to follow @Zoom to stay up to date! ⬇️

[Zoom @Zoom]

Hi. 👋 I'm Zoom Virtual Agent, and I'm here to help! 🤖

Get the deets about our new intelligent conversational AI and chatbot: https://t.co/hx741p5IUI

[Solvvy from Zoom @solvvyinc]

Reminder: follow us @Zoom to keep up with all things Virtual Agent! 🎉

[Solvvy from Zoom @solvvyinc]

What do customers want from support? And what are they actually experiencing?

Join us for a @Zoom fireside chat on the state of CX and the steps businesses can take to improve the customer experience🔥

Wed, 1/25 @ 4pm ET / 1pm PT

Save your seat👇
https://t.co/h9CasRKiTJ

[Solvvy from Zoom @solvvyinc]

How can you empower your customer support agents to do their best work? Follow these tips from expert @toister, and you'll be well on your way to meeting your new year's #CX goals.
https://t.co/Ttu1bpboT6
#Zoom #customersupport #customerservice

[Solvvy from Zoom @solvvyinc]

As we approach the end of the year, we're sending you a big heartfelt thank you for your support. We're excited for all the great things that are coming in the new year. Warm wishes from our team!✨

[Solvvy from Zoom @solvvyinc]

Are you tracking the right #CX metrics? Learn the 11 key #customersupport metrics you should be tracking to make a real impact on everything from operations to growth.🔑📈 https://t.co/aHjuKvX3IV

[Solvvy from Zoom @solvvyinc]

Not all chatbots are created equal. Learn why real AI makes all the difference.
https://t.co/SNOJp6qiqM

#CX #AI #CXtransformation #CXstrategy #CustomerService #CustomerSupport #ConversationalAI

[Solvvy from Zoom @solvvyinc]

As we approach Black Friday and the busy holiday season, we're proud to be helping so many companies handle spikes in their ticket volume without stress or additional resources😎 Thank you to all our amazing customers for trusting us during this important time of of year!🖤

[Solvvy from Zoom @solvvyinc]

@jamal_wheat Thanks for letting us know there was a problem. We'll look into the issue!

[Solvvy from Zoom @solvvyinc]

@tweetsbybaker @Zoom Thanks @tweetsbybaker! We're glad you're as excited as we are about Zoom Virtual Agent!

[Zoom @Zoom]

Zoom Virtual Agent has entered the chat! 🤖 Say hello to our new conversational AI and chatbot solution, bringing the best of @solvvyinc and Zoom together. #Zoomtopia https://t.co/i6gASDomIW

[Solvvy from Zoom @solvvyinc]

We sincerely hope you're joining us at #Zoomtopia next week! See you there 😎

[Zoom @Zoom]

Attending #Zoomtopia next week? 🐋 Get all the deets so you're ready to join IRL or virtually! ➡️ https://t.co/c5JVTcbuPL

[Solvvy from Zoom @solvvyinc]

Where can you find:
😎 60+ thought-provoking sessions
💡 70+ inspiring speakers
🤩 Special guests Timbaland, Nelly, Yola, and Lawrence the Band?

Zoom's annual #Zoomtopia event! Join us online or in-person in San Jose, CA. Register now: https://t.co/jrVH9XUM2F

[Solvvy from Zoom @solvvyinc]

Artificial intelligence pop quiz 🤔 Do you know the differences between:
✅ NLP
✅ NLU
✅ NLG
Get all the answers in this overview of how AI chatbots really work: https://t.co/rtjw0dz8QL

#ai #artificialintelligence #nlp #chatbot

[Solvvy from Zoom @solvvyinc]

Watch how SeatGeek helped their support agents move from answering repetitive customer questions to working on more meaningful projects to elevate their careers. 💪 https://t.co/ojbLl2VVdA

#CX #CustomerSupport #CustomerService #AI

[Solvvy from Zoom @solvvyinc]

There's still time to join us for tomorrow's webinar at 2pm ET! Learn how to help support agents become obsessed with great customer service with best-selling author @toister.

Save your seat: https://t.co/UWDWKlXYyE

#CX #CustomerSupport #CustomerSuccess #Leadership

[Solvvy from Zoom @solvvyinc]

Want to help your #support agents become obsessed with great customer service? Join best-selling author @toister on Wednesday September 28, 2pm ET, for an "ask me anything" live event. Learn how to empower agents to deliver great support🏆

Save your seat: https://t.co/OsNEf2Q0cd

[Solvvy from Zoom @solvvyinc]

Your customers expect answers.
✅ During an unexpected ticket spike
✅ At midnight in the time zone where your support team works
✅ On every channel

Learn how Solvvy can help you deliver fast, personalized support that makes customers happy. 😀

https://t.co/JzDLnMUdd4

[Solvvy from Zoom @solvvyinc]

Why should you empower your customer support agents? Find out during a live webinar and AMA with support expert @toister.

Join us on September 28 at 11am PT / 2pm EST

Reserve your seat now: https://t.co/UWDWKlYwoc

#CX #CustomerSupport #CustomerService #CXsolutions

[Solvvy from Zoom @solvvyinc]

@Cust_Contact @Hyken @Totango Thanks for adding us to the list! Happy to be in such good company 😀