South East Water Australia

Proud providers of water, sewerage and recycled water services to 1.8 million Victorians.

[South East Water Australia @southeastwater]

Thanks for your patience while we completed checks and proactive updates. (2/2)

[South East Water Australia @southeastwater]

Good news, mySouthEastWater is back online.

You can now log in as normal and use available services.

Multi‑property access across accounts isn’t yet available. We’re working to restore this feature and will share updates here. (1/2)

[South East Water Australia @southeastwater]

In the meantime, you can take your containers to fill up with drinking water at a tap on hydrants at 8 Tivoli Rd, or the corner of Toorak Rd and Tintern Rd.

Thanks for your patience. @VicTraffic

[South East Water Australia @southeastwater]

There’s been a knocked hydrant and a burst water main on Toorak Rd in Toorak, one near the corner of Toorak Rd and Williams Rd, and one opposite the Rockley Gardens. Our crews are on site to fix both bursts.

[South East Water Australia @southeastwater]

If you’re travelling in the area, you might find there’s delays. We’ve got traffic management on site.

If you live or work in the area and currently don’t have water, we’re sorry. We hope to have your water flowing again soon.

[South East Water Australia @southeastwater]

A pipe has burst on Gladstone St near Montague St in South Melbourne, so we’ve got crews on site to fix it.

🚗If you’re travelling in the area, you might find there’s delays. We're sorry for the inconvenience. @VicTraffic

[South East Water Australia @southeastwater]

UPDATE: Our mySouthEastWater portal remains offline while we complete checks and updates. You can still pay your bill and check you balance in other ways: https://t.co/yka2Dntldl. We’ll share updates here when the portal is back online.

[South East Water Australia @southeastwater]

Our mySouthEastWater portal is temporarily unavailable due to maintenance.

You won’t be able to manage your account online, but you can still pay your bill and check your balance in other ways. 👇

💳 Pay online by credit card
https://t.co/7c5ZinIpYL
(1/2)

[South East Water Australia @southeastwater]

🏣 Australia Post
Visit any Australia Post outlet to pay your bill in full, by cash or card. Partial payments aren’t available.

Thanks for your patience while we complete this work.

(3/3)

[South East Water Australia @southeastwater]

Find out more https://t.co/mJY0eBbyTY

[South East Water Australia @southeastwater]

Melbourne’s end-of-summer water storage levels were at their lowest since 2020. With dry conditions continuing, the Minister for Water has ordered 150 billion litres of desalinated water for 2026–27.

[South East Water Australia @southeastwater]

The order will help keep water flowing to homes and businesses, making sure there’s enough for everyone as demand grows and conditions stay dry. While desalination plays an important role in our water future, we all have a part to play.

[South East Water Australia @southeastwater]

UPDATE: Tuesday 7 April 2026. Good news – water quality test results confirm it’s safe to resume normal activities at Shire Hall Beach, Mills Beach and Tanti Creek in Mornington. Thanks for your patience while we completed clean-up works and waited on results.

[South East Water Australia @southeastwater]

🚨 UPDATE 2 April - We’ve had a sewer spill at Tanti Ave, Mornington. Recent water quality sampling near the mouth of Tanti Creek indicates poor water quality. Avoid the signed areas at Shire Hall Beach and Mills Beach and avoid handling water in Tanti Creek until further notice.

[South East Water Australia @southeastwater]

🚨 We’ve had a sewer spill at Tanti Ave, Mornington, with potential overflow into Tanti Creek. We’ve contained the spill & repaired the pipe. Signs are in place until we receive water quality results. Please don't handle water in Tanti Creek in meantime. @VicGovEPA @MornPenShire

[South East Water Australia @southeastwater]

📢 UPDATE 31 March: Good news - emergency works are complete near Kerferd Rd and Danks St.
🚗Roads are open to people, bikes and cars as normal.
Thank you for your patience while we completed these works safely.

[South East Water Australia @southeastwater]

UPDATE 27 March: Thanks for your patience, Albert Park. Emergency sewer works continue near Kerferd Rd and Danks St. We’re sorry it’s taking longer than usual and for the ongoing disruption.

[South East Water Australia @southeastwater]

We’ll continue to keep the noise and traffic to a minimum and leave the area as we found it. For more information, customers can call our 24/7 Faults and Emergencies team on 13 28 12.

[South East Water Australia @southeastwater]

Because of challenging ground conditions and the 7.5-metre pipe depth, we’ve needed specialised equipment to make sure we undertake the works safely. Don’t worry – there’s still no impact to the water supply and sewer network.