@DirectorJoeJ We're sorry to hear that you are upset, Joe. Please reach out to us via private message so that we can get your concerns escalated to leadership. Thanks~ DP
@DaveSordelet We're sorry to hear you're having trouble filing a complaint. We understand that you do not prefer to work via DM, you can give us a call at 800-782-8332 or send your details via email to [email protected]. We hope this helps! -Jess
@BMW_Fire We're sorry to hear that you are upset. Please reach out to us via private message so that we can get your concerns escalated to leadership. Thanks~ DP
@DirectorJoeJ Just a heads up, it can take a few business days for our leadership to look into your situation and follow up with you. Thank you for your patience! - SA
@brie1lene We're truly sorry to hear you aren't happy with us, Brianna. Please send us a private message via the link below - we'd like to see how we can help. Thank you. -ET https://t.co/YfhiqoZYaW
@DaveWalkerTweet Escalations usually take a few business days. If itβs been longer, please follow up using the same email for an update on your complaint. Weβre also here to help - just let us know if you need anything via DM. Thank you! https://t.co/YfhiqoZYaW