Staysure

Dream Big. Staysure.
500,000+ reviews on Trustpilot.

[Staysure @staysure]

@emilyelmo87 Hi @emilyelmo87, we have now followed you so you should be able to send us a direct message so we can assist you further. Kind Regards, Milly.

[Staysure @staysure]

@JackieF61 Hi @JackieF61 I’m sorry to hear this, personal detail amendment is usually something that can be done online. Were there any other changes being made? Best Wishes, Milly.

[Staysure @staysure]

@JackieF61 @thomasutrI Hello @JackieF61 I’m sorry that you’re unhappy but any amendments done via the telephone incurs a £15 admin fee. This is why you have access to MyStaysure where amendments like this would be free completed online. Best Wishes, Milly.

[Staysure @staysure]

@Doffylad Hello @Doffylad, if you’re struggling to amend the policy online we would recommend contacting our team by phone who can assist. Payment should be the last section before completing the amendment. Kind Regards, Milly.

[Staysure @staysure]

@tgloughnane @tgloughnane

[Staysure @staysure]

@tgloughnane Hi @tgloughnane , I’m sorry to hear about the service you’ve received. If you could please send us a direct message with further details then we can look to assist you further. Kind Regards, Milly.

[Staysure @staysure]

@Ducati1200Mark @Ducati1200Mark

[Staysure @staysure]

Due to conflict in the region, please check FCDO travel advice before travelling to the Middle East and surrounding areas.

To learn more visit https://t.co/d3Li3KLinG

[Staysure @staysure]

@Ducati1200Mark Hello Mark,

If you would like to private message us, we can provide you with with some guidance.

Kind regards,
Kane

[Staysure @staysure]

@Bugleytimes93 Hello Brendan,

If you would like to DM us with further details, we will be more than happy to assist you.

Kind regards,
Kane

[Staysure @staysure]

@FPL_Jay9 Hello if you take a look at the advert on Facebook you will see many pleasant comments. I apologise you don't like it, as mentioned we know it won't be for everybody. Best Wishes, Milly.

[Staysure @staysure]

@DavyRog2407 Hello , can you kindly confirm how we can assist. If you'd rather send us a direct message with further details then we can look to investigate the matter. Kind Regards, Milly.

[Staysure @staysure]

@APhillips1962 Hello , I'm sorry to hear this. If you still need to opt our of auto renewal then please do send us a direct message with further details. Kind Regards, Milly.

[Staysure @staysure]

@FPL_Jay9 Hello , I'm sorry that you dislike our advert. Whilst we have received positive feedback we appreciate it's not for everybody, it will not be removed from TV. Kind Regards, Milly.

[Staysure @staysure]

@AndyHodge16 Hello , I'm sorry to hear this! If you would like to give us a call, we would be more than happy to help. Kind regards, Kane

[Staysure @staysure]

@drankfrebin Hi , I'm sorry to hear this. If you'd like to send us a direct message with the full details then we can look to assist you further. Kindest Regards, Milly.

[Staysure @staysure]

@limbach_tim Hello , I'm sorry about the service you have received so far. If you drop us a direct message with your policy number then we can arrange one of our customer care colleagues to contact you. Kind Regards, Milly.

[Staysure @staysure]

@limbach_tim Hello , I apologise, as per page 8 in your policy wording, we may add additional Terms and Conditions to your policy or exclude cover for the newly diagnosed condition or for the condition that has undergone significant change. Kind Regards, Milly.

[Staysure @staysure]

@limbach_tim Hi , I'm sorry to hear you felt stressed during your call. If you'd like to send us a direct message with your details then we can arrange for our Customer Care team to contact you. Kind Regards, Milly.

[Staysure @staysure]

@LeaderComment Hello , we don't have a direct contact number, I can provide our customer services number but you've spoken with them. If you send us a direct message with your number then I can arrange for one of out customer care team members to call you. Kind Regards, Milly.