Steph Phillips

Director of Transformation, Strategy, Planning & Performance, NHS 24. All views my own, obviously.

[Steph Phillips @Steph_PNHS]

@paulinehowie @Scotambservice @NHSScotland Enjoy Pauline!

[Steph Phillips @Steph_PNHS]

@PaulGowens Sending hugs x

[NHS 24 @NHS24]

We expect to be extremely busy over next 4 days.
Important info below on 111 service, what to expect & how to get help.
Our NHS24online app has useful info & lots of symptom checkers. Advice on https://t.co/xIcOY7lc1v too.
If you do need to call, we appreciate your patience.

[NHS 24 @NHS24]

Important info ⤵️

If you are waiting for an appointment time please be aware that NHS 24 does not manage appointments in your local area. Please be patient and your local health board will contact you with an appointment time if needed.

Thank you for your patience.

[NHS 24 @NHS24]

A huge THANKS to all our friends, loved ones, and colleagues in the NHS who are working #ChristmasEve, #ChristmasDay or #BoxingDay.
Your support is appreciated all year, but your help, advice and expertise is especially noted over the festive holidays.
#MerryChristmas to you all!

[Kathryn Simpson @kathyp84]

Thanks so much to @NHS24 for your help with my son today. Really efficient service and staff so helpful. Much appreciated 🙏

[NHS 24 @NHS24]

To help reduce the risk of picking up or spreading infections it’s important we regularly wash our hands, catch coughs and sneezes using a tissue and stay away from others if we feel unwell.

For more information visit
➡️ https://t.co/BHH9tIqAhO

[NHS 24 @NHS24]

If you’re looking for healthcare advice today please read this thread:

[@martincheyne @martincheyne3]

Thank you to all staff working exceptionally hard in #nhsscotland out of hours services and across @NHS24 over the festive holidays. 💙

[NHS 24 @NHS24]

Thanks to our colleagues at our east contact centre for hosting @BBCLisaSummers in a live link tonight on the NHS, as we prepare for the festive period. #nhsscotland #healthyknowhow

[Scottish Ambulance @Scotambservice]

Feeling unwell? You can now find out more about your symptoms and what to do if your condition worsens via a new, easy-to-use mobile app from NHS 24.

It's free to download on the Google Play Store for Android & the Apple App Store 👍

[NHS 24 @NHS24]

NHS 24's 111 service provides urgent care and advice when your GP, pharmacy or dental practice is closed.

Find out more about when to call 111 and how to access the right care, at the right place - 🔗 https://t.co/D5V5FXCvMi

[NHS 24 @NHS24]

IMPORTANT THREAD
The 111 service is VERY busy which means a prolonged wait for calls to be answered. Some mobile providers disconnect calls due to network capacity demand. Here's what you can do to help yourself, save time and help us care for those in the most need first 🧵

[NHS 24 @NHS24]

This is Emma. Emma answered the 28 MILLIONTH call to our 111 service yesterday afternoon. Huge thanks to Emma and all NHS 24 colleagues for each and every one of those calls.

[NHS 24 @NHS24]

Huge thanks to Cabinet Secretary @HumzaYousaf for visiting our Lumina centre to launch the winter health campaign today.
@scotgovhealth @SG_PrimaryCare
#HealthyKnowHow #winterhealth #RightCareRightPlace https://t.co/Ei0HgzKu8x

[NHS 24 @NHS24]

Say hello again to Billy and Pumpkin! 👋
It's only 29 sleeps until Christmas and we want to make sure that you stay well in the run up to the big day.
With a bit of #HealthyKnowHow you can be prepared and avoid a trip to the pharmacy or GP.

❄️https://t.co/JFzUOKfo6G

[NHS 24 @NHS24]

Our 111 service is very busy today with almost 6000 calls already. Staff are working hard to help as many people as possible but it may take longer than usual to answer calls. Thanks to everyone for their patience.
Lots of great advice here https://t.co/0dyzDqT1ya

[Steph Phillips @Steph_PNHS]

@westy_65 Friends in Mallorca - it was wild!

[Steph Phillips @Steph_PNHS]

Storm brewing

[Steph Phillips @Steph_PNHS]

@drlynnetaylor @NHS24 @Kay_Dunn08 @PatonGillian @ASmith_Ed You’re welcome