swapnil kulshrestha

[swapnil kulshrestha @swapnilkulshr11]

@devdpd07 ko bhi

[swapnil kulshrestha @swapnilkulshr11]

@ParagRiyan chutiye!

@rajasthanroyals kya hai bhai nikalo naa isse

#ipl #rr #gujattitans #rrvsgt #riyanparag

[swapnil kulshrestha @swapnilkulshr11]

Attaching images of my order status on the website. What pisses me off is that if it’d not have been for me to contact you, the @amazonIN team was least bothered about picking up the product and giving me refund.

[swapnil kulshrestha @swapnilkulshr11]

@amazonIN, I received a defective product on which I requested a replacement, which was not delivered to me. I was not given any further info about the next pickup date, all that the website mentioned was that I’ll get my refund in a few days.

Continued in comments

[swapnil kulshrestha @swapnilkulshr11]

And after all this, instead of realising the gap on their end, your customer service people bash out on me. What’s the point of a service team if they can’t even talk to the customers politely, let alone giving a solution to their problem?

[swapnil kulshrestha @swapnilkulshr11]

The thing that pisses me off here is that why was I not intimidated the same beforehand? Why did I get to know of this only when I took the initiative to call you guys up? The website clearly states that the refund has been initiated. Then why these add on T&Cs?

[swapnil kulshrestha @swapnilkulshr11]

After 5 days when I didn’t get the refund I contacted your customer service and they told me that the refund could not be completed because the initial product has not been picked up by YOUR delivery agent.

[swapnil kulshrestha @swapnilkulshr11]

@royalenfield I have been facing issues with my Interceptor since last 1 month, and yet can’t get a resolution to it due to the unavailability of the spare part. What’s the sense of going for a domestic brand when you can’t even get the spares on time?