@J_Wise01 Hey, we're sorry to hear this. Please drop us a DM with your full name, vehicle reg, postcode and contact number so that we can take a look at he job for you.
@Leadbetteronl Hi there, at renewal, the quote will be the true price for the level of cover you currently hold. Any discount applied for the first year wouldn’t automatically carry over. If you speak with the team by calling 0343 316 4444, they’ll be happy to help.
@TrevorRidley8 Hi Trevor, we've checked the job and can see the team were doing all they could get someone to you as quickly as possible. We're pleased you raised your concerns with the team and hope you've managed to get back home safely.
@OpusElite The estimate will be based on the info we hold, if you'd like to check the details for another quote, just give us a bell, an agent will run through everything.
Hi Lisa, many factors can affect wait times, and our teams will work to make sure someone arrives with you as quickly as possible. We are also currently experiencing very high demand for service. We hope you were able to stay in touch with our Breakdown team and get everything sorted.
Hi there, there are a number of ways to request assistance with us, including through the free breakdown app. Demand for service has been very high, and if there is a queue when calling, our teams will work as efficiently as possible to reach all calls. We hope you're OK and managed to get everything sorted.
@Samgillott1994 Hi there, we're sorry to hear this. We hope you're okay. If you wish to discuss this, please send us a message with your details and a bit more info so that we can take a look.
@will_vann Hi Will, demand for service has been very high and our teams have been working hard to make sure someone arrives asap after a call for help. We hope you’re doing OK and managed to get back home safely.
@ViotexZippy This would be classed as an accident. Due to this, there would be a charge if you're only wanting us to recover and not handle the claim. We hope you were okay and and manage to get everything sorted.
Hi Philip, our teams will work to make sure someone attends asap. We have been working through very high demand for service, which can affect a wait time. If things are taking longer, we’ll look at alternative options, and our breakdown team would be able to help with any updates on a live job. We hope your daughter is doing OK and got back home safely.
@Shires_Rich Hey, we're pleased to hear your Husband was happy with the Patrol, if you ask him to reach out to us directly, we can feedback to the garage about the recovery driver.
@samanth66363475 Hi there, we're sorry to hear there was a problem logging the recovery, we hope you managed to speak to the team for an update and got home safely.