@Sandra0410S Thanks for letting us know! Detergents formulated specifically for high efficiency (HE) washers do not produce a lot of suds. Feel free to send us a direct message with the barcode from your purchase, and we'll gladly take a look into this further for you.
Tide Loads of Hope and @walmart are here to help, Florida. @proctergamble & @m25m_org are providing free laundry services 10/2 from 9 AM – 5 PM, or until capacity is reached at Petersburg Walmart 3501 34th St S St. Petersburg, FL & Perry Walmart 1900 S Jefferson Perry, FL.
@Sandra0410S We did make a change to some versions recently to increase levels of surfactants, enzymes, and overall stain fighting, but you should still get the scent and performance you have come to expect from us. We want to hear more, so send us a DM with the UPC from the barcode.
@alex28639586836 We're disappointed to hear you aren't enjoying these PODS™, Alex. Your feedback means a lot to us, so we'll be sure to pass this along to the rest of our team. If you'd like to share more, send us a DM.
@DzSnack Thank you for sharing your suggestion! While we can’t promise anything, we’re always looking for ways to improve our products to meet the needs/preferences of our consumers, and we'd be happy to share your thoughts with the rest of our team. DM us with any additional comments!
@amor_lix4 We assure you, we're disappointed to see this because our Quality Team is so active in our facilities, making sure every Tide product is ready to get your clothes swiftly clean. Would you mind sharing more with us in a PM to see how we can help?
@TheRealChooka All our laundry detergents are designed to provide good overall cleaning. However, dried-in stains can be difficult to remove. Detergents help water penetrate fabrics, then loosen dirt. It's possible the soil redeposited, and we have some tips to assist you. DM us when you can.
@jer_of_cayman Fighting tough stains shouldn't smell like rotten eggs, Jer, and we hope you reach out to our 3rd party partner, Nehemiah Manufacturing at 1-844-333-6677 to let them know your concerns.
@missysellshomes We’re sorry to hear you're not enjoying the scent of our Tide Original! We understand that preferences can vary, and we design our products with our customers in mind. Your feedback is helpful, and you can be assured we will be sharing your comments with the rest of our team!
@vqz711 Thanks for reaching out, César! While we don't see anything wrong with the bottle in the photo, if there is something wrong with the scent, or if you can provide more info on the issue that you're having, we'd love to help. Please DM us, so we can learn more!
@rivevideo We're sorry to hear that your clothes were stained! Our products are thoroughly tested to make sure they give your fabrics a great clean every time, so this isn't the experience we want you to have, and we'd love to share some tips we hope can help. DM us when you get the chance!
@AuthenticCrosby We're sorry to hear that your jeans were ruined, Crosby! Tide detergents are thoroughly tested to ensure they clean effectively, so this isn't what we'd normally expect, and we'd be happy to assist you further with this. Please send us a DM when you can, so we can learn more!
@longbottom76825 We're very sorry to hear about this! The Tide To Go Pen is manufactured by our friends over at Nehemiah Manufacturing. For assistance with this, please give them a call or shoot them an email. You can reach them at 1-844-333-6677 or [email protected]
@caromatic_ We're very sorry that this has been your experience with Tide Laundry Detergent. Our products go through extensive quality checks, and we wouldn't expect something like this to happen. We would like to learn more about your purchase. Please DM us for assistance.
@DizzySunshyne We're sorry to say that Tide Cold Water Original Scent has been discontinued. Please know that decisions to stop making products are never easy, and we appreciate your feedback. In the meantime, we'd be happy to help you find a new favorite. Feel free to DM us for assistance.
@y0_Rob Tide PODS™ can be used in any temperature water, we apologize for the confusion. The limited X characters make tips hard to share. Begin removing the casing by soaking the short in the hottest water allowed by the care label on it. DM us soon for more help with this concern.
@chandrabrijesh3 You can get in touch with us whenever you're able. We try to respond to you within the day. Because you had this experience, our team would like to collect some details about the product you used as this helps our Quality and Safety Team a ton when creating/updating our products,