TTC Customer Service

@TTChelps 7 days-a-week or call 416-393-3030 from 7am-10pm. @TTCnotices for service alerts Use SafeTTC App for safety concerns.

[TTC Customer Service @TTChelps]

@TTChelps will be back online at 7:00 AM tomorrow. Follow @ttcnotices on X, subscribe to MyTTC e-Services, and download Transit app, for up-to-date service information and help planning your trip. Use the SafeTTC app or find a nearby employee to report any safety concerns.

[TTC Customer Service @TTChelps]

@R1821Alex55568 Hi there, as long as you are paying with the same Presto card, you will only pay one local transit fare within the transfer window. Please see here for more info :https://t.co/dG9AEChkOb ^SC

[TTC Customer Service @TTChelps]

Hi, #Toronto, I’ll be stepping away for an hour. For immediate assistance please call 416-393-3030 (option 6). ^SC

[TTC Customer Service @TTChelps]

@nashjeff0929 Hi Jeff, the west entrance will be closed for construction beginning September 21, 2025 until the end of 2026. Please see here for more information: https://t.co/DjDaLBQllt ^SC

[TTC Customer Service @TTChelps]

@Ilovemelanin2 Hi Eg, I can understand your frustrations with the 100 Flemingdon Park route. Your concerns have been shared with Transit Control. ^SC

[TTC Customer Service @TTChelps]

@MrChrisMetler Hi CM. thank you for reporting this. Can I get the bus number please? I'll be sure to pass this along to management now. ^SC

[TTC Customer Service @TTChelps]

@elizafilicetti Hi there, I'm sorry to hear you were bypassed this evening. If you would like to register a complaint regarding this operator, please give us a call at 416-393-3030 (option 6). ^SC

[TTC Customer Service @TTChelps]

Travelling on Line 5?

Starting Monday, June 22, service on the Line 5 Eglinton LRT will be enhanced during weekday morning and afternoon peak periods, with trains operating every 3 to 4 minutes.

Learn more about Line 5: https://t.co/LyhrrCcazz

[TTC Customer Service @TTChelps]

🚧 Starting Sunday, June 21, service on the 20 Cliffside bus route will be adjusted in all time periods as the Metrolinx construction begins on Birchmount Bridge over the Lakeshore East GO rail corridor.

Learn more about June service adjustments: https://t.co/5vlUCyOONP

[TTC Customer Service @TTChelps]

⚠️ Starting Sunday, June 21, service will be adjusted on 72 Pape and 325 Don Mills as the Ontario Line construction progresses near Riverdale Avenue.

Learn more about June service adjustments: https://t.co/5vlUCyOONP

[TTC Customer Service @TTChelps]

@winnimartha Hi Martha, I will share this with our Management Team for their investigation. ^JS

[TTC Customer Service @TTChelps]

@j_vanzant22 Apologies for the inconvenience, J. The Route Supervisor is monitoring and will adjust service where possible. ^JS

[TTC Customer Service @TTChelps]

@peter101s We also have another TTC Pop-Up Shop at Union station as well! ^TM

[TTC Customer Service @TTChelps]

🎉 From Indigenous Peoples Day and Pride Month celebrations to summer festivals and the Yorkville Exotic Car Show, it’s a busy weekend in the city – and the TTC is ready to take you wherever you’re going!

Learn more: https://t.co/m3XX4u9TV6

[TTC Customer Service @TTChelps]

@peter101s Hey Peter, so sorry I missed this yesterday. The TTC Pop-Up Shop is at Bathurst Station every Thursday through Sunday. ^TM

[TTC Customer Service @TTChelps]

@alexanderupert Hey Alex, our Transit Control Team has confirmed that there are no active reduced speed zones on Line 4 Sheppard Route. The delays experienced may be due to train traffic at Don Mills as this is the termination station. Apologies for the inconvenience. ^TM

[TTC Customer Service @TTChelps]

⚠️ Starting Sunday, June 21, several 900-series express routes will have reduced and/or suspended service due to reduced demand during the summer.

Learn more about these service adjustments: https://t.co/5vlUCyOONP