Teresa Torres

Author of Continuous Discovery Habits, Speaker, Coach
Learn more:

[Teresa Torres @ttorres]

👉 Find a link to the full episode here:
Spotify: https://t.co/GQbdevX1bR
Apple Podcast: https://t.co/s36vvXxlr4
YouTube: https://t.co/nJuLy2a7tO

[Teresa Torres @ttorres]

Your360 AI assumed its debrief call would last about 20 minutes. The very first customer blew past Retell's default 60-minute limit and broke the product.

[Teresa Torres @ttorres]

Jared Goralnick (Your360 AI) explains what it took to support calls that long: state machines for orchestration, an interactive report on screen, and a RAG layer that answers questions about past calls while keeping feedback anonymous.

[Teresa Torres @ttorres]

Listen on Spotify, Apple Podcasts, or watch on YouTube.
Spotify: https://t.co/GQbdevX1bR
Apple Podcast: https://t.co/s36vvXxlr4
YouTube: https://t.co/nJuLy2a7tO

[Teresa Torres @ttorres]

What does it take to build an AI voice agent that people will talk to for 44 minutes about their own blind spots? Your360 AI found out, one call at a time.

[Teresa Torres @ttorres]

- Fearless Feedback: https://t.co/j5wguYq8T4) by Rebecca Glenn: https://t.co/G7PMJp5iRC – the coach who helped shape the report format