Tanay Modi

Private Equity Investment Associate

[Tanay Modi @Tanay_Modi]

Fellow travellers — screenshot this. Document everything at airport Uber zones. 📸
#Uber #UberIndia #MumbaiAirport #ConsumerRights

[Tanay Modi @Tanay_Modi]

🧵 A thread on the scam being run at Mumbai Airport’s Uber pickup Zone 6 — and why @Uber_India needs to act NOW.

[Tanay Modi @Tanay_Modi]

7/ @Uber_India @Uber — your Zone 6 supervisor at Mumbai Airport is running a racket. I have photos of the driver + vehicle. Strict action needed, starting with Mr. Ganesh Shetty.

[Tanay Modi @Tanay_Modi]

6/ This is not a bad day. This is a coordinated system to push higher-value XL bookings at passengers’ expense using intimidation and misinformation at a captive airport location.

[Tanay Modi @Tanay_Modi]

5/ When I escalated to the supervisor Mr. Ganesh Shetty, his response: “You can book your own cab and go.”

[Tanay Modi @Tanay_Modi]

4/ After loading/unloading across 2 cabs, I was forced into a larger vehicle — paying MORE than my original Premier booking. 1 hour wasted. Zero accountability.

[Tanay Modi @Tanay_Modi]

3/ When a Premier did arrive, staff claimed 4 bags wouldn’t fit. I fit them myself. New excuse: “Driver’s choice.” I sorted that too. New excuse: “Police will fine driver ₹10,000 for extra luggage.” Complete fabrication.

[Tanay Modi @Tanay_Modi]

2/ Staff at Zone 6 (supervised by Ganesh Shetty) told every passenger: “Premier will take 30 mins, book XL.” Meanwhile Premiers were showing up on the app every 5 minutes. Lie #1.

[Tanay Modi @Tanay_Modi]

1/ Arrived at Mumbai Airport last night with 4 bags. Same luggage I’ve taken in Uber Premier Mumbai–Ranchi–Mumbai multiple times without issue. What followed was 1 hour of threats, lies, and forced upselling.

[Tanay Modi @Tanay_Modi]

@iammayankarya Not yet received

[Tanay Modi @Tanay_Modi]

@iammayankarya Amazing to hear. Where else do I put this?

[Tanay Modi @Tanay_Modi]

@thezavo
1. Why cant I redeem my reward balance to my bank account?
2. Why did my card transaction fail? My money gets blocked by you. Who takes the onus if my card due date is passed if you inform after 2 days that the transaction failed?

[Tanay Modi @Tanay_Modi]

This is loot. I would have check-in my luggage or should have been told to do so or provided time and resources. I will make sure none of my acquaintances use @flyspicejet from now on. @AjaySingh_SG - Please note this.

[Tanay Modi @Tanay_Modi]

@flyspicejet - Shameful act to loot frequent flyers money, trust and a shareholder. You are surely going down by pulling such cheap tricks.

Today, not only have you lost clients, but also corporate client and shareholder.

@AjaySingh_SG - Please see whats happening.

(1/n)

[Tanay Modi @Tanay_Modi]

@DGCAIndia @jagograhakjago @PMOIndia @MoCA_GoI

#BoycottSpiceJet

[Tanay Modi @Tanay_Modi]

No prior intimation, no announcement, no last-minute fast check-in support — just forced extra charges. Very poor handling. Took 750 rs per kg for 7 kg. Your random charge was more than my flight cost.

[Tanay Modi @Tanay_Modi]

@NishaBear007 @grok - Please console her

[Tanay Modi @Tanay_Modi]

@IndiGo6E @AAI_Official There is no other flight luggage in the belt

[Tanay Modi @Tanay_Modi]

@IndiGo6E
Flight landing time - 4:33 am
Current time - 6:03 am

Luggage not yet received on belt :)

Amazing - 1.5 hrs just to wait for the luggage. Do re-think on this or we will have to re-think.

[Tanay Modi @Tanay_Modi]

@IndiGo6E Have not experienced such PATHETIC luggage management ever @IndiGo6E @AAI_Official

So many people being kept waiting for more than 1.5 hrs