AI is already improving customer experiences and agent productivity.
Yet many organisations still struggle when they push AI into more complex, real-time interactions.
CX leaders, what's the quickest way to test AI maturity?
Cloud numbers are moving faster than the trust built around them.
That gap is now the industry's biggest risk.
In his latest thought leadership for i3Forum, Nishant Arya of #TataCommunications explores how the Troika of Trust—Know Your Customer (KYC), Know Your Traffic (KYT) and Know Your Use Case (KUC) is helping organisations build greater visibility, accountability and confidence in cloud numbers.
Read the full blog via the link in the comments.
#DigitalFabric
Physical storage of media IP often comes with questions that end in a cliffhanger.
Who has access to it? What if it’s accidentally deleted? What if it’s stolen and leaked?
Not when you have secure cloud-based storage with centralised asset management, stronger permissions and access controls, and resilient backup and recovery.
Head to the link in comments to know how you can ensure your media workflows always have a happy ending.
#DigitalFabric #MediaFabric
We're honoured to share that Ganesh Lakshminarayanan, Managing Director & CEO, #TataCommunications, and Harjit Singh, Managing Director, Tata Teleservices, have announced a strategic collaboration to deliver a unified, sovereign AI platform that makes advanced AI simpler to deploy, easier to scale, and more accessible for businesses.
Bringing together Tata Communications' expertise in AI, cloud, and communications with TTBS' extensive SMB reach, the collaboration will deliver AI-powered Voice Agents that enable businesses to automate customer interactions, improve operational efficiency, and enhance customer experiences.
Discover how this collaboration is enabling the next wave of AI adoption: https://t.co/RP0fkpGNhQ
#InteractionFabric #DigitalFabric
When IT and OT come together, security has to keep up. 🔐
#TataCommunications helps organisations bring both worlds together securely, with end-to-end visibility, managed protection, secure access, and round-the-clock OT monitoring, so critical operations stay resilient without compromising performance.
Learn more. Link in the comments.
#DigitalFabric #Security
As AI adoption accelerates, the conversation is shifting from innovation to accountability.
As organisations deploy AI across cloud, edge, and enterprise environments, maintaining visibility and control is becoming increasingly critical.
In a recent FutureCIO article, Amitabh Sarkar from #TataCommunications, explores why AI governance extends beyond models and data to the underlying digital infrastructure, and what organisations need to build trusted, resilient AI ecosystems.
Link in the comments.
#AI #AISovereignty
The leaders of tomorrow won't be defined by experience alone. They'll be defined by their ability to learn, adapt, and lead in an AI-driven world.
As the future of work evolves, organisations need leaders who combine AI fluency with human qualities like empathy, resilience, and sound judgement.
In his latest article, Allwyn Dsilva of #TataCommunications, explores how leadership is evolving, why skills are becoming the new measure of readiness, and what organisations can do to prepare the next generation of leaders.
Link in the comments.
#FutureOfWork #AI
APAC isn't one market. So why are enterprises still using one UC playbook?
Different regulations. Different collaboration platforms. Different levels of cloud maturity and AI adoption. APAC demands a fundamentally different approach to Unified Communications.
Join Krishna Baidya of @Frost_Sullivan and Vivek Kar of #TataCommunications as they unpack the trends reshaping enterprise collaboration across APAC, and what business leaders need to do next.
Here's what the discussion will unpack:
- Why global UC strategies often fall short in APAC
- The biggest collaboration and AI trends reshaping the region
- How leading enterprises are simplifying complexity while strengthening governance and improving employee experience
Register now. Link in the comments.
#DigitalFabric #InteractionFabric
It's #EarningsDay, and we're pleased to report a positive start to the new fiscal, with our next-gen connectivity platforms driving strong double-digit growth. Q1 of FY27 also witnessed strong momentum across both core and digital portfolios, reflecting the strength of our strategy and the trust of our customers.
Ganesh Lakshminarayanan, Managing Director and CEO at #TataCommunications added: “Normalised EBITDA performance remains strong. We stay on track to deliver double-digit EBITDA growth this year. Our focus is on accelerating growth in our #NetworkFabric business, expanding our platform revenues, improving digital profitability and strengthening our EBITDA-to-cash conversion. We have the right foundations, a clear roadmap, and a sizeable opportunity ahead.”
Read about more key financials and our aspirations here: https://t.co/WFuyFoNLdi
#Q1Results #FY27 #DigitalFabric
For years, multi-cloud conversations have focused on choice: the right cloud, the right workload, the right architecture.
But one challenge has stayed in the background: complexity.
What if we've been measuring the wrong thing all along?
Our latest conversation with https://t.co/Tb4JmdAFns explores why cloud complexity deserves a different perspective. Stay tuned to know more!
#DigitalFabric #NetworkFabric
We’re proud to be recognised as an Established Leader in @JuniperResearch Conversational AI Leaderboard 2026. 🏆
The report highlights the strength of our conversational AI portfolio, our product innovation and our continued investments in AI solutions. Not only are we an established leader in the leaderboard, but we are also the highest-rated provider on product and positioning.
A great testament to our ability to transform enterprise CX and impact real business outcomes. 💬
Learn more in the comments.
#DigitalFabric #InteractionFabric
Is your edge slowing everything down?
When every handoff adds latency, your applications feel it.
Tata Communications Edge Distribution Platform combines networking, security and edge compute at a single edge location, so traffic takes the fastest, most intelligent path to your users.
Learn more in the comments.
#Security #DigitalFabric