TDSB Service Excellence

Building a culture of excellence in the TDSB's central services through equity, teamwork, continuous improvement, recognition and developing leadership skills.

[TDSB Service Excellence @TDSBServiceEx]

Congratulations to all of our teams who completed the Service Excellence cycle this year!

[TDSB Service Excellence @TDSBServiceEx]

Technology is a great tool in enhancing the client experience and improving service delivery, however the client must be the top priority. Share your tips for providing client focused service.

[TDSB Service Excellence @TDSBServiceEx]

Recognizing the recognition deficit: Forty per cent of the work force doesn’t feel valued /via @globeandmail https://t.co/yHgFhlCRKW

How does your team work to create a culture of recognition?

[TDSB Service Excellence @TDSBServiceEx]

Check out the amazing Service Excellence display by the Facilities Administration and Plant Operations teams!

How does your team showcase SE achievements in the office?? ⁦@tdsb⁩ ⁦@manonjgardner⁩

[Toronto District School Board @tdsb]

Waking up to go to school after winter break like...

Welcome back TDSB! 🍏

[TDSB Service Excellence @TDSBServiceEx]

Hard at work creating moonshots with @tdsb_it_csd - developing a vision for the future! What’s your unit’s moonshot? @tdsb @TDSB_IT

[TDSB Service Excellence @TDSBServiceEx]

It was so good!! They even made it vegan to ensure the full team could enjoy :)

[TDSB EcoSchools @EcoSchoolsTDSB]

Did someone say CAKE?! The @tdsb Sustainability Office team worked together to create this beauty to celebrate our first year of @TDSBServiceEx Certification! Can’t wait to try a piece 🍰 #celebratesuccess #teamwork

[TDSB EcoSchools @EcoSchoolsTDSB]

Did someone say CAKE?! The @tdsb Sustainability Office team worked together to create this beauty to celebrate our first year of @TDSBServiceEx Certification! Can’t wait to try a piece 🍰 #celebratesuccess #teamwork

[TDSB Service Excellence @TDSBServiceEx]

Did someone say cake?? Sustainability team hard at work creating a cake to celebrate their 2019 certification level!! Can’t wait to try it :) @TDSBServiceEx @manonjgardner @Carlenegannon1

[TDSB Service Excellence @TDSBServiceEx]

Now this is how you work the Service Excellence worksheet! Thanks for visiting us at our Pop-up @TDSB_CS #ServiceExcellencePopup

[TDSB Service Excellence @TDSBServiceEx]

Come and visit the Service Excellence team at today’s 5050 pop-up in the caf! Drop-in runs from 11:30am-1pm.

[TDSB Service Excellence @TDSBServiceEx]

All set for our Pop-up today at Oakburn! @manonjgardner @tdsb @malloy_john #ServiceExcellence

[TDSB Service Excellence @TDSBServiceEx]

@mme_vb Great idea - this is a quick and easy way to help meetings be more meaningful!

[TDSB Service Excellence @TDSBServiceEx]

Thank you Support Staff Unit D and E for asking us to join your Service Excellence Certification Celebration!

Always happy to celebrate with our teams - especially when there is cake! :)

Congratulations to Doug Brown and Cassandra Lewis as well who were away.

[TDSB Service Excellence @TDSBServiceEx]

How do you get feedback from staff on how things are going? Here’s an exit activity we just tried out after our first team meeting for the school year. Turned out to be a quick and easy way to get feedback on what’s working with these meetings and how we can do better!

[TDSB Service Excellence @TDSBServiceEx]

How do you cultivate gratitude, compassion, and pride on your team?

Check out this HBR article for details on why it's so important! https://t.co/mSb9UO0YlC

[John Malloy @malloy_john]

Our work in education is so important. We need patience because learning takes time and we need a sense of urgency because our students need our very best now! #tdsb #tdsbdirector

[D Hawker-Budlovsky @dbudlovsky]

Congratulations to all this year's winners for the @tdsb Excellence Awards. Also honorable mention to all those nominated this year and thank you to all those people who took the time to nominate over 260 employees making an impact in schools and communities across the @tdsb.

[TDSB Service Excellence @TDSBServiceEx]

@WKortleever Yes! You can find a list of the recipients here: https://t.co/nEKozcAaId

[TDSB Service Excellence @TDSBServiceEx]

Congratulations to all of this year’s Excellence award winners!!