@SmilingKylan Hello Kylan, thanks so much for reaching to TurboTax here and via DM. We understand you having issues with the specific spot in the photo and would be happy to take a closer look together. We'll be sure to continue assisting you via Direct Message.
-Avery
Hey there, thank you for reaching out to TurboTax. I can understand your concern about receiving error code 603 when trying to install TurboTax Desktop 2020 on your new computer. Essentially, this error means the product has reached its activation limit, which you can see more about in this help article. https://t.co/eOLir75JqK
You can use TurboTax to file a new tax return for the last year and other past years- 2024, 2023, and 2022 returns. To learn more about this, you can visit this link: https://t.co/wZfCITD6jZ.
Feel free to DM us!
- BA
@Boowhoooo Hello! We have yet to receive a DM from you and wanted to let you know that we are here to provide you with the best possible assistance at any time. We truly appreciate you being a part of the TurboTax family. -Ashley
Hey there, thank you for taking time to reach out to TurboTax to let us know what's been going on. We understand how stressful it must feel like to be switched to a different Full Service expert, and understand the importance of having your taxes finalized with TurboTax in a timely manner. This is certainly not the experience we aim to give our valued customers, as we strive to provide a seamless and well-supported filing journey. I'd like to ensure you receive the support you deserve.
Please feel welcome to send us a DM when you have a chance. We appreciate your choice in TurboTax, and look forward to assisting you soon! - BA
Hi there, thanks for reaching out! We are disappointed to hear that you are experiencing an issue with your state return and would love to look at this further for you. Please send us a Direct Message at your earliest convenience so that we can take a closer look at your K-40SVR in your state return. We hope to hear from you soon! -Ashley
Hey there, thank you for reaching out to us at TurboTax! We completely understand your concern when it comes to reporting your cryptocurrency information and would love to help!
In TurboTax, the way you can report your cryptocurrency gains and losses, you report these of your Schedule D, along with form 8949. You can search for these forms inside of TurboTax using the magnifying glass in the top right, and jumping to the correct section to report this on your return. You can also find more information about reporting cryptocurrency here: https://t.co/j0dt06DsPm
If you have any additional questions or concerns, please don't hesitate to send us a DM! We are always happy to help. -Abigail
What’s “kiddie tax”? Should my child file their own tax return…or do I add their income to mine? How your child’s income is reported, or if it’s reported at all, depends on more than just the amount, the type of income changes everything! Read more… https://t.co/XPy6NAgY5f
Hi there, thank you for reaching out to TurboTax. I understand how important your 2024 tax refund is to you and how concerning it must be to not have received it. I'd be glad to have a closer look at this with you. Whenever you have some time, please send us a DM so we can securely assist. We look forward to hearing from you! - Brandon
@BraceForNow Hello, we would like to follow up with your situation to make sure it gets resolved. We can help get you pointed in the right direction. Feel welcome to send us a DM, if needed. -Brandon
@rajeevrthorat@turbotax Hi there, we have yet to receive a Direct Message from you regarding this. We would be more than happy to explore this a bit more with you and provide our support at any time! We appreciate your trust in TurboTax. -Ashley
https://t.co/OZAFtSeQNc
Hey Mai, thanks for taking the time to reach out! We understand how it may be difficult to import your crypto information without using a CSV file and we would be more than happy to help you with this. You can enter your crypto into TurboTax by going directly through your crypto source, uploading a PDF or TXF file or by entering it manually. You can learn more here: https://t.co/N9pVdr7obm
If you have any further trouble or have any questions, feel free to send us a Direct Message. We appreciate your trust in TurboTax! -Ashley
https://t.co/ep4thN0zI0
HI Rajeev, thanks for reaching out! We apologize for the delay in responding as our current support hours are 5AM-5PM PST Monday-Friday. It is concerning to hear that you were experiencing this issue with TurboTax. We would love to look into this further for you and provide our support. Please send us a Direct Message for personalized assistance.
Here is a link with more information on importing information from your financial institution: https://t.co/vYvWRW9NQL
-Ashley
https://t.co/ep4thN0zI0
Hey there, thank you for reaching out to TurboTax. We understand while filing your taxes you may have some questions that you would like answered and we are always here to help. If at any point in your filing experience you need assistance, please do not hesitate to reach out via DM. We are more than happy to assist you in any way you may need! -Skye
https://t.co/ep4thN0zI0
Hi there, thank you taking time to express your concern about your delayed tax refund. I'd be glad to assist you with this, and provide support your situation deserves.
I'd like to share how you can see an update through your Individual IRS Online account. IRS provides updates/notices regarding your tax return in your Individual IRS account. When you have some time, please sign in or create your IRS Online account using this link. https://t.co/EYKYRWj2cp
Additionally, you can check out the IRS Where's My Refund tool using this link to see the status of your tax refund. https://t.co/G6IcaBeTL6 Here, the tracker will ask you for a few details and your federal refund amount. To confirm your tax refund amount, you can see it on your TurboTax account home page.
We would like to ensure you're fully assisted with any questions you may have along the way. We offer personalized support to our customers through Direct Message. If needed, please feel welcome to send us a message. We're here to support you through this and look forward to hearing from you!
- B.A.
https://t.co/ep4thN0zI0
Investors! We have a special Ask The Experts event and it’s starting now! Credentialed Tax Experts will answer your questions about stocks, funds, RSUs, ESPP, crypto, capital gain/loss, basis…and more. It’s all free and it’s all day from 9-5pm PT. https://t.co/UZlFrL6Pm2
Hi there, thank you for reaching out to TurboTax. We'd love the opportunity to assist in any way we can. We want to assure you when filing with TurboTax, we guarantee 100% accurate calculations based on the information you report while filing. We want to invite you to reach out via DM, we'd love to learn more about any taxes you owe, or notices you've received regarding a return filed with us. We are here for you, and look forward to your message.
-Avery
https://t.co/ep4thN0zI0
Hi there. I understand your concern and am happy to help you today. I see your DM, and for your convenience, I'll continue assisting you there so I can best help with your situation. I look forward to speaking with you and hope you have a great rest of your day. - Mary
https://t.co/ep4thN0zI0
Oops…I made a mistake on my taxes! Do I really have to file an amendment to my taxes? Maybe you missed a tax form, made a simple mistake, or even received a “love letter” from the IRS. It doesn’t always mean you must file an amended tax return. Learn why…https://t.co/XFVtGcGLIx