TELUS

Let’s make the future friendly™ 💜 En français, suivez @TELUSfr. For assistance please message @TELUSSupport or @TELUSSoutien

[TELUS @TELUS]

@BalarDarsh7827 We'd be happy to do that for you. Send us a DM and we can grab some details.

[TELUS @TELUS]

Hey Mark, we always try to have packaging that has as much flexibility and value as possible. We do have a some newer more flexible TV options as well as streaming packages that may work better for you. Send us a message if you want to go over your packages.

Keep in mind there are different mandates that come into play when we talk about removing or packaging certain channels differently. There are limits on both channels and blackouts that are beyond our control. You can look at the CRTC website for some regulatory examples starting here: https://t.co/chuEFjN3e5

For Blackouts , see the TSN FAQ page for details on blackouts: https://t.co/jGfUBAf36P

[TELUS @TELUS]

@CyclesVangelist Hi JD, we're always doing our best to help and we'll be here if you need anything. Your feedback is important so feel free to send more details in a DM, thanks ! https://t.co/kRMIycHgxI

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@steeletalk Hi Lynda, send us a DM, and I'll take a look for you.

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@DarrenZed OMG !!! My dog does the same thing but it's nothing compare to his reaction when he sees a truck from Amazon ! Thanks for sharing and have a great weekend !

[TELUS @TELUS]

@BalarDarsh7827 Hi there, we're sorry to learn that you're having some issues with your actual provider. If you need anything, our team will be happy to assist you, thanks !

[TELUS @TELUS]

@Mur87Nic The quickest way is to do it online at the link below if he knows his https://t.co/xGA2azXHwd log in info. You can do it for him here: https://t.co/Ul71K8dNPH

Option 2 is: send us a DM, and we can submit a manual request, but we'll need to get some account details.

[TELUS @TELUS]

@Freeman_Dan Hello Dan, thanks for your feedback and it's pretty strange since keeping our customers should be a priority. Follow us so that we can DM please and we'll be happy to investigate, thanks ! https://t.co/kRMIycHgxI

[TELUS @TELUS]

@marcedge1 Hello Marc, our team here will be happy to assist you so let us know if you need anything !

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@Jaded__Heart I'd be happy to take a look into your account and go over any services or charges. Let me know if you'd like me to do that.

[TELUS @TELUS]

@ozcobbinit Hello Noah, the launch date is Oct 23rd and you should get an updated email regarding the shipping of your phone.

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@JohnMcClane1986 Definitely appreciate your loyalty and would hate to see you go John. If there's a chance we could change your mind about leaving please let us know.

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@LadyOrchidxox Hi there! May we know where you are located? https://t.co/kRMIycHgxI

[TELUS @TELUS]

@dave316 Very sorry to hear that, Dave. Please don't hesitate to send us a DM here if there's ever anything we can do to change your mind!

[TELUS @TELUS]

@xtopherhellfire Hello Christopher, we're sorry to read this and we'll be happy to review this situation with you. Can you follow us so that we can DM please ? Thanks ! https://t.co/kRMIycHgxI

[TELUS @TELUS]

@Frank7374848 Hi Frank, if you haven't already, you can try messaging or Expert Messaging team members in the MyTelus app rather than waiting on the phone. They deal with most tech support and billing concerns, and can get you in touch with someone if your request is outside their scope.

[TELUS @TELUS]

Sure Mark, a simple way to do that would be to log into your https://t.co/YyvMt2gTRK account or MyTelus app and download PDF copies of each bill you need a receipt for. The payments will show each month they were made. If you need anything more than that, send us a DM here, or you can message our Expert Messaging team directly in the app for bill related inquiries.

[TELUS @TELUS]

@Joshyco56 Hey Josh, are you saying someone physically disconnected a cable form your house, or a construction crew did damage, or something else? We're happy to help where we can, just send us a DM if you need our assistance.

[TELUS @TELUS]

@CuteBlastSamo Hi! Just checking in. Everything should be fine! Could you DM us and let us know if you're still experiencing issues?

[TELUS @TELUS]

@GAMESHOWW We got your DM, but we can't send a response because your account isn't accepting direct messages. Please adjust your DM settings to allow messages so we can connect with you.