TELUS Support

Welcome to our X channel! We're here to help.

Visit our community:
Pour un soutien en français, visitez @TELUSsoutien

[TELUS Support @TELUSsupport]

Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself! https://t.co/xgjsSXzPh4

https://t.co/1Q8AbE1JrA

[TELUS Support @TELUSsupport]

@stayingquite We'd love to have you with us Wakesurfer! Throw us a DM and we'll connect you with a member of our sales team. :)

[TELUS Support @TELUSsupport]

@Songbird_7_ Thank you! We replied to your DM.

[TELUS Support @TELUSsupport]

@sanon_rupangi Hey! we’re sorry to hear about your experience, that’s understandably frustrating after spending so much time trying to get support. We’d like to take a closer look at what happened. Please send us a DM so we can review your situation and help further. https://t.co/M2rsf0n42C

[TELUS Support @TELUSsupport]

@Songbird_7_ That is strange, please send us a DM so that we can look further into this for you.

[TELUS Support @TELUSsupport]

@Puckluck81 That definitely doesn't sound right, have you received a call since?

[TELUS Support @TELUSsupport]

@xrtsdhndvbh1 Hi! We can surely assist you into getting back into your account. Kindly PM us so we can verify you! https://t.co/M2rsf0n42C

[TELUS Support @TELUSsupport]

@StTime2227 Hi there, our team will be happy to look into this with you, can you follow us so that we can DM please ? Thanks ! https://t.co/M2rsf0n42C

[TELUS Support @TELUSsupport]

@SocialBee19 Very strange, please send us a DM so that we can investigate further.

[TELUS Support @TELUSsupport]

@netrunner97 Kindly PM us so we can take a closer look! https://t.co/M2rsf0n42C

[TELUS Support @TELUSsupport]

@horsegal65 Hello! If there's anything we can be of assistance with here, please don't hesitate to send us a DM and we'll be around to help!

[TELUS Support @TELUSsupport]

@OicubBucio Sorry about that! Have you tried restarting your phone to see if that helps? Have you had the chance to speak with our Mobility team about this?

[TELUS Support @TELUSsupport]

Your privacy and security are a high priority for TELUS. However, some scenarios are outside our control. Scammers are always working to claim their next victim, so we’ve put together a series of articles to help you stay informed. Learn more here:

https://t.co/s9l6iXdjCC

[TELUS Support @TELUSsupport]

@jasonowen7937 Sorry to hear that! Have you tried rebooting your equipment or speaking with our Tech Support team about this?

[TELUS Support @TELUSsupport]

If it’s too good to be true, it probably is. A popular scam nowadays is one that offers prizes or lucrative promotional offers in order to get your personal info. Learn more about these scams here:

https://t.co/OYNvmIIrok

[TELUS Support @TELUSsupport]

@AshValePress Sorry to hear that, R.J. Please feel free to send us a DM if there's anything we can do to change your mind!

[TELUS Support @TELUSsupport]

@LailokensAwen We hear you, and are a DM away if you change your mind.

[TELUS Support @TELUSsupport]

@Carterzko Thank you, we replied to your DM.

[TELUS Support @TELUSsupport]

@Carterzko Thank you for your message John, please follow us so that we can respond to your DM.