Customer Service Team

[Customer Service Team @Theaa_Help]

@aloralex We apologise for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your reachable number for immediate assistance.Thank you.

[Alex Smith @aloralex]

@TheAA_UK been on hold 15 minutes to find out where recovery is 5 hours and counting. Are your phones working?

[Customer Service Team @Theaa_Help]

"Hey there! Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. Appreciate your patience"

[MPatsio @MPato_1987]

@TheAA_UK been awaiting for a resolution on a compliant for nearly 6 months. Terrible service from the mobile service. Where do I escalate from the complaints team, because this has been pointless

[MPatsio @MPato_1987]

@TheAA_UK been awaiting for a resolution on a compliant for nearly 6 months. Terrible service from the mobile service. Where do I escalate from the complaints team, because this has been pointless

[Customer Service Team @Theaa_Help]

We apologise for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your reachable number for immediate assistance.Thank you
@Nick75Brooko

[Customer Service Team @Theaa_Help]

@Nick75Brooko Thanks for reaching out. Please follow back and send us a DM so we can assist you further. 📩

[Customer Service Team @Theaa_Help]

@db2008 Hello! Thanks for reaching out. Please follow back and send us a DM so we can assist you further. 📩

[Customer Service Team @Theaa_Help]

@IanDream1 Thanks for reaching out. Please follow back and send us a DM so we can assist you further. 📩

[Customer Service Team @Theaa_Help]

@Oing3roj Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Customer Service Team @Theaa_Help]

@CraigCarson86 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.