The Souled Store

One-stop destination for all things pop culture 🔥

[The Souled Store @thesouledstore]

@Brijesh59936134 We're sorry to hear about your experience. We've connected with you via DM to understand the issue better and help resolve it. Please check your messages and share the requested details with us.

[The Souled Store @thesouledstore]

@its_rohit___25 We're sorry for the concern caused. We've already connected with you via Instagram DM regarding this matter. Please allow us up to 48 hours to complete our investigation, and we'll get back to you with an update and resolution.

[The Souled Store @thesouledstore]

@kandari_ra72032 We're glad your order reached you! 🙌 As for the rewards, winners are selected based on the campaign's terms and conditions. Keep participating, you never know when luck might be on your side! 🤞✨

[The Souled Store @thesouledstore]

@simpletonoob @Flipkart We're sorry to hear this. Since the order was placed via Flipkart, we'd recommend reaching out to their support team directly, as they'll be best placed to assist with returns or replacements. We sincerely regret the disappointment caused.

[The Souled Store @thesouledstore]

@laksh2010 @DTDCIndia We're truly sorry for the delay and frustration caused. We understand how concerning this must be. Please DM us your order details, and we'll have this checked with the concerned team on priority and work towards a resolution at the earliest.

[The Souled Store @thesouledstore]

@messispy10 We hear you! 💙❤️ The FCB Champions Oversized Polos have been a fan favorite. We've passed your restock request to the team. In the meantime, keep an eye on the app and website for any updates. 👀

[The Souled Store @thesouledstore]

@tomholland007 Hey! Thanks for your interest in the product. 💛 Unfortunately, we don't have visibility on specific restock timelines. We'd recommend using the "Notify Me" option on the product page to get alerted if your size becomes available again. ✨

[The Souled Store @thesouledstore]

@Akkhil555 Hey, we've tried connecting with you via call and DM regarding this concern. We've also shared an update on your registered email ID. Kindly check your inbox and get back to us there so we can assist you further and work towards a resolution.

[The Souled Store @thesouledstore]

@Akkhil555 Hey Akhilesh! We tried reaching out to you again via call, but unfortunately, we are unable to get in touch with you due to connectivity issues. We kindly request you to send us a DM so that we can assist you with the resolution here.

[The Souled Store @thesouledstore]

@thedignity_girl Happy Birthday! 🥳We're thrilled that you're loving your sneakers. While we can't send complimentary products, do check out our Exclusive Membership for perks like birthday month discounts, extra savings, and more! ✨ Have an amazing day ahead!

[The Souled Store @thesouledstore]

@Samarpa07284752 We hear you! World Cup merch would definitely be a dream for football fans. We've shared your suggestion with the team for consideration. No promises yet, but we're loving the enthusiasm! 💛🏆✨

[The Souled Store @thesouledstore]

@ReetuparnaP @delhivery We're sorry for the experience you've had & understand how frustrating this must be. We'd really like to help & get this checked further. Please drop us a DM with your Order ID & relevant details, & we'll be happy to investigate this for you & assist further.

[The Souled Store @thesouledstore]

@ReetuparnaP @delhivery Hey, we're really sorry to hear this and understand your frustration. We'd like to get this checked for you. Unfortunately, we're unable to reach out via DM due to platform restrictions. Please send us a DM with your Order ID, and we'll look into this right away.

[The Souled Store @thesouledstore]

@purgersdiary @MyNykaa @jagograhakjago @AdvisorLaborLaw We understand your concern. Prices on third-party platforms may differ from those on our website/app due to various platform-specific charges, and pricing policies. We've taken your feedback and shared it with the relevant team.

[The Souled Store @thesouledstore]

@parikhbharat @nch1915 @ConsumrConxion Hey, we're really sorry to hear about the delay and understand your disappointment. We’d like to get this checked for you. Unfortunately, we're unable to reach out via DM due to platform restrictions. Please send us a DM with your Order ID, and we'll look into this on priority.

[The Souled Store @thesouledstore]

@Jai12122 We're really sorry for the experience. We've sent you a DM and require a few details from your end so we can look into this and assist you further. Please check your inbox. 🙏

[The Souled Store @thesouledstore]

@kocharsaab24 Hey, we're truly sorry to hear about your experience and understand your disappointment. We've noted your feedback and shared it with the concerned team for review. We genuinely appreciate you bringing this to our attention and are sorry we couldn't meet your expectations.

[The Souled Store @thesouledstore]

@Jai12122 We're sorry to hear about your experience. We'd really like to review this concern & understand what happened. Unfortunately, we're unable to initiate a DM from our end. We request you to please drop us a DM, & we'll be happy to look into this further.

[The Souled Store @thesouledstore]

@i_am_so4 @delhivery Hey! We're sorry to hear about the delay with your delivery. We've connected with you over DM, so we can look into this further. Rest assured, we're actively checking the status with the concerned team & courier partner. Appreciate your patience & understanding!