Is there anyone out there who can help me unlock the door to @UKAirband to resolve a fault complaint? I've been waiting since August 4th and customer service are the only people it's poss to speak to. Even complaints team have ignored me. #broadband#complaints
One month in to no internet and @UKAirband still refuse to speak to me outside of the most inept customer service I have ever received. Complaint emails have been ignored and I am being given no access to speak to anyone to discuss my service. Can anyone put there help?!?!?
Now being lied to by @UKAirband customer service. Refused to put me thru to manager, then said they were in meeting, then kept me on hold for 10 mins and cut me off. Now not answering the call. AVOID!!!
One month in to no internet and @UKAirband still refuse to speak to me outside of the most inept customer service I have ever received. Complaint emails have been ignored and I am being given no access to speak to anyone to discuss my service. Can anyone put there help?!?!?
Terrible terrible customer service experience with @UKAirband . No internet for over a week and no progress in getting a date for it to be reinstated nor ability to be escalated via customer service and no recourse to speak to anybody else other than their outsourced call centre