Thorntons

We're here to answer your order enquiries. Tweet us, email [email protected] or call 0345 121 1911

[Thorntons @thorntonschocs]

@MalthaelB0u Good Evening, Thank you so much for your tweet. Please email our customer support team on [email protected] and a member of the team will be in touch shortly. Kind regards, Lewis @ Thorntons

[Thorntons @thorntonschocs]

@DaveHarwood44 Hi David, Thank you for your tweet. Please email our customer service team on [email protected] and one of our agents will be able to assist further with your recent order. Kind regards, Lewis @ Thorntons

[Thorntons @thorntonschocs]

@Bobbin1607 Good Morning, Thank you for your tweet. Please contact our customer service team at [email protected] and one of our team will be able to assist you further. Kind regards, Lewis @ Thorntons

[Thorntons @thorntonschocs]

@FsxeB Good Morning, thank you for your tweet. Your comments are important to us, and your feedback has been forwarded to our team who looks after product development. Kind regards, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@TruckerBaron Good Afternoon, I am sorry to hear that you have received the incorrect items. Please contact our customer service team on [email protected] and they will assist you further. Kind regards, Lewis @ Thorntons

[Thorntons @thorntonschocs]

@samneeclogg Good Afternoon, I am sorry to hear that your items have arrived damaged. Please contact our customer service team on [email protected] and they will assist further. Lewis @ Thorntons

[Thorntons @thorntonschocs]

@Rizzorat271699 Hi, Thank you for your tweet. We are sorry to hear that you have been having issues with our website. Please contact our customer service team at [email protected], and one of our agents can investigate and assist you with this. Thank you, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@Campbel85676150 Good Morning, Thank you for your tweet. Please contact our customer service team at [email protected] and one of our agents will assist you with this. Kind regards, Lewis @ Thorntons

[Thorntons @thorntonschocs]

@Cosmic226 Hi Cheryl, Thank you for your tweet. Your comments are important to us and your feedback has been forwarded to our team who looks after product development. Kind regards, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@djdannygrey Thank you for your tweet! I have forwarded over your comments to our brand team for their consideration. We hope you continue to enjoy our Toffee. Kind regards, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@MoJo1512 Hi Jo, Thank you for your tweet. We are sorry to hear that you are experiencing issues with our current promotion. So that we can investigate this further, please email us on [email protected]. Thank you, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@Megalyteri1 Hi, Thank you for your tweet. Unfortunately, we have discontinued our Treacle Toffee. We apologise for any inconvenience caused by this. Kind regards, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@PoopsnoopEditor Hi, Thank you so much for your tweet! We hope you enjoy your chocolates as much as we do. Kind regards, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@Clare_75_ Hi Clare, Thank you for your tweet. We are very sorry to hear about your experience. So that we can investigate this further, please email us on [email protected]. Thank you. Hannah @ Thorntons

[Thorntons @thorntonschocs]

@rookie6204 Hi Chris, Thank you for your tweet. Unfortunately, it seems that our Christmas family sharing hamper is not going to be restocked this year. We apologise for any inconvenience caused by this. Kind regards, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@ArtMiller1984 Hi Winston, Thank you for your tweet. I have sent over your comments to our brand team for their consideration. Kind regards, Hannah @ Thorntons

[Thorntons @thorntonschocs]

@NightingaleBeau Hi Emily, Thank you for your tweet. I have sent over your comments to our brand team for their consideration. Kind regards, Lewis @ Thorntons

[Thorntons @thorntonschocs]

@tigerbully1 Good Morning, thank you for your tweet. I'm sorry to hear of your experience. This product is actually manufactured by Finsbury Foods - please contact [email protected] and they will be able to look into this further for you. - Lewis @ Thorntons

[Thorntons @thorntonschocs]

@stormcloud25 Hi, Thank you for your tweet. I'm sorry to hear about your experience. So we can investigate this further, please email us on [email protected]. Thank you. Lewis @ Thorntons

[Thorntons @thorntonschocs]

@hello_its_chlo Hi, thank you for your tweet. I'm sorry to hear about your experience with your box of Classics. So we can investigate this further, please email us on [email protected] Thank you, Lewis @ Thornton's